Original language | English |
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Title of host publication | Case Studies in Service Innovation |
Editors | Linda A. Macaulay, I. Miles, L. Zhao, J. Wilby, Y.L. Tan, B. Theodoulidis |
Number of pages | 57 |
Place of Publication | New York |
Publisher | Springer Science+Business Media |
Publication date | 2012 |
ISBN (Print) | 978-1-4614-1971-6 |
Publication status | Published - 2012 |
Series | Service Science: Research and Innovations in the Service Economy |
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ISSN | 1865-4924 |