デンマーク政府内での国家デジタル化ITアカデミーの設立

Many has struggled in practice of participatory design IT projects. Although public organisations, programmers and system integrators acknowledge about the importance of wide stakeholder participations and co-creation with the clients and users, practical knowledge how to conduct step by step in the projects are not well externalised. Basic challenge is equal to a matter of acquiring tacit knowledge, which you learn through experience and by doing. This situation is same in Scandinavia and there are many tool boxes and strategies to support such tacit knowledge or procedure knowledge acquisition in practice these days. One of them is a form of class room lectures or courses, which IT Academy can provide to practitioners.
This is deeply related to a realisation of digital transformation within the organisation. It is important to have some one who can lead, increase a core members in the organisation who are acknowledged with digitalisation of the work process and organisations. However it is not enough.

When organisations want to introduce digital transformation, it is absolutely essential that not only a hand full people or people in a core business department but also people in legal department, administration and other departments have a decent common understanding. Without reaching a certain organisational maturity level through organisational in-house learning, digital transformation will face a huge challenge eventually. Set up a good learning materials and courses which fits to the organisational goal would be a key for the success.