When the customer encounter the employee

Project: Research

Status	Finished
Effective start/end date	01/01/2008 → 31/12/2011

IT-enabled Idea Competitions for Organizational Innovation: An inquiry into breakdowns in adaptation
Nicolajsen, H. W., Matthiasen , L. & Scupola, A., Dec 2019, In: Creativity and Innovation Management. 28, 4, p. 436-449 14 p.
Research output: Contribution to journal › Journal article › Research › peer-review

Open Access
File
The role of social media data for research on user driven innovation
Scupola, A., 2017, Service Innovation Research Methods. Sørensen, F. & Lapenta, F. (eds.). Cheltenham: Edward Elgar Publishing, p. 132-149 18 p. (Services, economy and innovation).
Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review
Governance and innovation in public sector services: The case of the digital library
Scupola, A. & Zanfei, A., 1 Apr 2016, In: Government Information Quarterly. 33, 2, p. 237-249 13 p.
Research output: Contribution to journal › Journal article › Research › peer-review

Open Access
File
User Involvement, Open Service Innovations and Social Media: Lessons from a Case Study
Scupola, A. & Westh Nicolajsen, H., 2014, Integrating Social Media into Business Practice, Applications, Management, and Models. Lee, I. (ed.). IGI global, (Advances in E-Business Research Book Series).
Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

Service Science: SIG SVC 2013 Workshop
Scupola, A. (Organizer)
15 Dec 2013
Activity: Participating in or organising an event › Organisation and participation in conference
Medabejder og brugerdreven innovation i servicevirksomheder
Sørensen, F. (Organizer)
12 Mar 2009
Activity: Participating in or organising an event › Organisation and participation in conference

Project Details