Photo of Jon Sundbo
  • Universitetsvej 1, 25.3

    DK-4000 Roskilde

    Denmark

1992 …2021
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Research Output 1992 2020

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Article in proceedings
2004

Constructing a consumption environment for e-based self-services: New provider-customer relations

Fuglsang, L. & Sundbo, J., 2004, Proceedings from the XIVth International Conference of RESER, September 23-35, 2004, Castres and Toulouse. RESER, p. 177-202

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

2007

Innovation in the experience economy: A taxonomy of innovation organisations

Sundbo, J., 2007, XVII International Conference of RESER 2007. RESER, 23 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2008

Experience Services, Creative Class and Business Development in Small Danish Towns

Sørensen, F., Fuglsang, L. & Sundbo, J., 2008, New Horizons for the Role and Production of Services: RESER 2008, Conference Proceedings. Ganz, W., Kicherer, F. & Schletz, A. (eds.). Fraunhofer IRB Verlag, 20 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

The Use of Knowledge for Experience Service Innovation - Results from a Danish survey

Fuglsang, L., Sundbo, J. & Sørensen, F., 2008, New horizons for the role and production of services. RESER 2008: Conference Proceedings. Ganz, W., Kicherer, F. & Schletz, A. (eds.). Fraunhofer IRB Verlag, 18 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2009

Expressive consumption: Experience as a general business logic

Sundbo, J., 2009, Proceedings of the The 2009 Naples Forum on Service. 18 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Public-private innovation networks in services: Does entrepreneurship matters?

Sundbo, J., 2009, RESER conference 2009. Budapest 24-25 September 2009.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2011

Blocking mechanisms in user and employee based service innovation

Sundbo, J., 2011, Proceedings RESER conference Hamburg 7-9 September 2011. 21 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2013

Experiential dissonance

Sundbo, J., 24 Sep 2013, Innovation and value creation in experience‐based tourism: Book of Proceedings. Lindberg, F. (ed.). Bodø: Northern InSights, 14 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2014

Measurement of service innovation project success: A practical tool and theoretical implications

Sundbo, J., 11 Sep 2014, Proceedings from the 24th Annual RESER Conference Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare. Toivonen, M. (ed.). Espoo: RESER, p. 1315-1324

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

The crucial factor for customers: From service quality to experience – and back again?

Sundbo, J., 4 Jun 2014, 17th QMOD-ICQSS proceedings. Dahlgaard-Park, S. M. & Dahlgaard, J. J. (eds.). Lund: Lund University Library Press

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2018

Institutionalization of modern local food: local change agency as a means

Sundbo, J. & Olesen, B. N., 2018, Exploring Future Foodscapes Proceedings: 10th International Conference on Culinary Arts and Sciences. Mikkelsen, B. E., Ofei, K. T., Tvedebrink, T. D. O., Romani, A. Q. & Sudzina, F. (eds.). Aalborg: Aalborg Universitet

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review