Photo of Jon Sundbo
  • Universitetsvej 1, 25.3

    DK-4000 Roskilde

    Denmark

1992 …2021
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Research Output 1992 2019

90'ernes personaleledelse: et paradigmeskift

Pedersen, J. S., Bevort, F. & Sundbo, J., 1992, Viborg: Systime.

Research output: Book/ReportBookResearch

Backstaging of experience production: The Development of the New Experience Production and Innovation system

Sundbo, J. & Hagedorn-Rasmussen, P., 2006. 23 p.

Research output: Contribution to conferencePaperResearchpeer-review

Balancing empowerment

Sundbo, J., 1996, In : Technovation. 8

Research output: Contribution to journalJournal articleResearch

Blocking mechanisms in user and employee based service innovation

Sundbo, J., 2011, Proceedings RESER conference Hamburg 7-9 September 2011. 21 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Blocking mechanisms in user and employee based service innovation

Sundbo, J., 2013, In : Economies et Societes. Serie E G S. Economie et Gestion des Services. 14, 3-4, p. 479-506 17 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Byudvikling og oplevelsesøkonomi

Sundbo, J., 2008, Oplevelsesledelse i praksis. Friis Jensen, J. & Horn, P. (eds.). Roskilde: MOL Forlaget, p. 143-150

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Cases from the Experience economy

Sørensen, A. (ed.) & Sundbo, J. (ed.), 2008, Roskilde: Roskilde Universitet. 111 p.

Research output: Book/ReportAnthologyResearch

Cases in Public-Private Network Collaboration and Services Innovations: Local Tourism Development

Sundbo, J., 2010, Roskilde Universitet. 10 p. (Forskningsrapport / Center for Servicestudier, Roskilde Universitetscenter; No. 2, Vol. 2010).

Research output: Book/ReportReportResearch

File

Cases in Public-Private Network Collaboration and Services Innovations: New Vocational Experience Training Educations

Sundbo, J., 2011, Roskilde Universitet. (Forskningsrapport / Center for Servicestudier, Roskilde Universitetscenter; No. 3, Vol. 2010).

Research output: Book/ReportReportResearch

File

Cases in Public-Private Network Collaboration and Services Innovations. Megaflex

Sundbo, J., 2010, Roskilde Universitet. (Forskningsrapport / Center for Servicestudier, Roskilde Universitetscenter; No. 1, Vol. 2010).

Research output: Book/ReportReportResearch

File

Citizen-driven mobilisation for ‘small tourism’ in a marginal place: a case of resilience practices

Bærenholdt, J. O., Fuglsang, L. & Sundbo, J., 2019, (In preparation).

Research output: Contribution to conferencePaperResearchpeer-review

File

Concept experiences and their diffusion: the example of the New Nordic Cuisine

Sundbo, J., Sundbo, D. I. C. & Jacobsen, J. K., 2013, Handbook on the Experience Economy. Sundbo, J. & Sørensen, F. (eds.). Cheltenham: Edward Elgar Publishing, p. 424-445 21 p.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Constructing a consumption environment for e-based self-services: New provider-customer relations

Fuglsang, L. & Sundbo, J., 2004, Proceedings from the XIVth International Conference of RESER, September 23-35, 2004, Castres and Toulouse. RESER, p. 177-202

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

Contemporary Management of Innovation: Are We Asking the Right Questions?

Sundbo, J. (ed.), Gallina, A. (ed.), Serin, G. F. (ed.) & Davis, J. D. (ed.), 2006, Houndmills and New York: Palgrave Macmillan. 268 p.

Research output: Book/ReportAnthologyResearch

Creating Experiences in the Experience Economy

Sundbo, J. (ed.) & Darmer, P. (ed.), 2008, Cheltenham: Edward Elgar Publishing. 262 p.

Research output: Book/ReportAnthologyResearch

Creative artists and entrepreneurship

Sundbo, J., 2011, Handbook of Research on New Venture Creation. Hindle, K. & Klyver, K. (eds.). Cheltenham: Edward Elgar Publishing, p. 328-343

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Crocodile Zoo

Sundbo, J., 2008, Cases from the Experience Economy. Sundbo, J. & Sørensen, A. (eds.). Roskilde: Roskilde Universitet, p. 75-83 9 p.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Customer-based innovation of e-knowledge services

Sundbo, J., 2006. 19 p.

Research output: Contribution to conferencePaperResearchpeer-review

Customer-based innovation of knowledge e-servcies: the importance of after-innovation

Sundbo, J., 2008, In : International Journal of Services Technology and Management. 9, 3/4, p. 218-233 16 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Danish service firms' innovation activities and use of ICT

Sundbo, J., 1999, Roskilde: Roskilde Universitet. (Serviceudvikling, internationalisering og kompetenceudvikling : arbejdspapir ; No. 2).

Research output: Book/ReportReportResearch

Defining experience and experience leadership

Sundbo, J., Horn, P. & Jensen, J. F., 2009, Experience leadership in practice: 26 case studies. Horn, P. & Jensen, J. F. (eds.). Roskilde: Roskilde Universitet, p. 13-20

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Den nye økonomi udfordrer advokaterne

Sundbo, J., 2001, In : Advokaten. 5, p. 113-115

Research output: Contribution to journalJournal articleResearch

Dinkies og gråt guld går efter kultur, gastronomi og charme

Sundbo, J., 2011, In : Turisme+ : ny viden og tendenser. Sommer 2011, 1 p.

Research output: Contribution to journalJournal articleCommunication

DJØFerne i oplevelses- og iværksættersamfundet: En elites storhed og fald?

Sundbo, J., 2009, Udsyn og fremsyn: En jubilæumsbog om DJØFerne. København: Djøf Forlag, p. 245-258

Research output: Chapter in Book/Report/Conference proceedingBook chapterCommunication

Drivers and barriers to the development of local food networks in rural Denmark

Eriksen, S. N. & Sundbo, J., Oct 2016, In : European Urban and Regional Studies. 23, 4, p. 750-764

Research output: Contribution to journalJournal articleResearchpeer-review

Dynamics of Experience Service Innovation: Innovation as a Guided Activity. Results from a Danish Survey

Fuglsang, L., Sundbo, J. & Sørensen, F., 2011, In : Service Industries Journal. 31, 5, p. 661–677

Research output: Contribution to journalJournal articleResearchpeer-review

Empowerment of employees in small and medium-sized sevice firms

Sundbo, J., 1999, In : Human Resources Management - Employment Relations. 7, 1 and 2

Research output: Contribution to journalJournal articleResearch

Erhverv og arbejde år 2020

Sundbo, J., 2004, Danmark på vej mod år 2020. Heick, A. (ed.). København: Tiderne Skifter

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Experience economy

Sundbo, J., 2015, The SAGE Encyclopedia of Quality and the Service Economy. Dahlgaard-Park, S-M. (ed.). London: SAGE Publications, p. 219-223

Research output: Chapter in Book/Report/Conference proceedingEncyclopedia chapterResearchpeer-review

Experience Economy, Creative Class and Business Development in Small Danish Towns

Sørensen, F., Fuglsang, L. & Sundbo, J., 2010, In : Urban Research & Practice. 3, 2, p. 177-202 25 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Experience economy brimming with potential

Sørensen, F. & Sundbo, J., 3 Mar 2014

Research output: Other contributionNet publication - Internet publicationCommunication

Experience Services, Creative Class and Business Development in Small Danish Towns

Sørensen, F., Fuglsang, L. & Sundbo, J., 2008, New Horizons for the Role and Production of Services: RESER 2008, Conference Proceedings. Ganz, W., Kicherer, F. & Schletz, A. (eds.). Fraunhofer IRB Verlag, 20 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Experience Services, Creative Class and Business Development in Small Danish Towns

Sørensen, F., Fuglsang, L. & Sundbo, J., 2008, XVIII. International RESER Conference "New horizons for the role and production of services: RESER 2008 - Programme and Abstracts, September 25th-26th, Stuttgart, Germany. Ganz, W., Kicherer, F. & Schletz, A. (eds.). Fraunhofer IRB Verlag

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearch

Experiential dissonance

Sundbo, J., 24 Sep 2013, Innovation and value creation in experience‐based tourism: Book of Proceedings. Lindberg, F. (ed.). Bodø: Northern InSights, 14 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Experimental Methods in Innovation Research

Sørensen, F., Mattsson, J. & Sundbo, J., 2010, In : Research Policy. 39, 3, p. 313-322 10 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Expressive consumption: Experience as a general business logic

Sundbo, J., 2009, Proceedings of the The 2009 Naples Forum on Service. 18 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Extended Value Chain Innovation: An Actor Network Theory Approach to Innovation at the Interface between the Service and Other Economic Sectors

Sundbo, J., 2011, User-based Innovation in Services. Sundbo, J. & Toivonen, M. (eds.). Cheltenham: Edward Elgar Publishing, p. 71-98

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Faciliteret innovation af oplevelser og service: en brugsbog

Sundbo, J., 2009, Roskilde: Roskilde Universitet. 82 p. (Forskningsrapport / Center for Servicestudier, Roskilde Universitetscenter; No. 2).

Research output: Book/ReportReportResearch

Open Access
File

Financial services in transition: an examination of market and regulatory forces in Denmark and the UK

Sundbo, J., 1997, Financial services in transition. Knights, D. (ed.). London

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Flow and consumers in e-based self-services: New provider-consumer relations

Fuglsang, L. & Sundbo, J., 2006, In : Service Industries Journal. 26, 4, p. 361–379 18 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Food scenarios 2025: Drivers of change between global and regional

Sundbo, J., Oct 2016, In : Futures The journal of policy, planning and futures studies. 83, p. 75-87 13 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File

Fra informationssamfund til oplevelsessamfund

Sundbo, J., 2008, Oplevelsesledelse i praksis. Friis Jensen, J. & Horn, P. (eds.). Roskilde: MOL Forlaget, p. 19-28

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

From information society to experience society

Sundbo, J., 2009, Experience leadership in practice: 26 case studies. Horn, P. & Jensen, J. F. (eds.). Roskilde: Roskilde Universitet, p. 21-32

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

From service quality to experience – and back again?

Sundbo, J., 2015, In : International Journal of Quality and Service Sciences. 7, 1, p. 107-119

Research output: Contribution to journalJournal articleResearchpeer-review

Gastronomy as a Means to Sustainable Tourism Development in Peripheral Destinations: Triple Helix as a Driver

Sundbo, J. & Sundbo, D., Jul 2019, Creating and Managing Experiences in Cultural Tourism. Jelincic, D. & Mansfeld, Y. (eds.). Singapore: World Scientifics, 18 p. (Managing Cultural Tourism: A Sustainability Approach, Vol. 1).

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review