Photo of Jon Sundbo
  • Universitetsvej 1, 25.3

    DK-4000 Roskilde

    Denmark

1992 …2021
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Research Output 1992 2019

2010

Experience Economy, Creative Class and Business Development in Small Danish Towns

Sørensen, F., Fuglsang, L. & Sundbo, J., 2010, In : Urban Research & Practice. 3, 2, p. 177-202 25 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Experimental Methods in Innovation Research

Sørensen, F., Mattsson, J. & Sundbo, J., 2010, In : Research Policy. 39, 3, p. 313-322 10 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Innovation in the Experience Sector

Sundbo, J., Sørensen, F. & Fuglsang, L., 2010, Roskilde Universitet. 21 p. (Forskningsrapport / Center for Servicestudier, Roskilde Universitetscenter; No. 7, Vol. 2010).

Research output: Book/ReportReportResearch

Open Access
File

Innovation uptake: the embryo of service-encounter based innovation

Sørensen, F., Mattsson, J. & Sundbo, J., 7 Dec 2010.

Research output: Contribution to conferencePaperResearch

Mearbejder-baseret service innovation

Møller, J. K. & Sundbo, J., 2010, Roskilde Universitet. 19 p.

Research output: Book/ReportBookCommunication

Open Access
File

Medarbejder- og brugerbaseret innovation i service: Servicevirksomhedernes organisering af innovationsarbejdet

Sundbo, J., 2010, 28 p. (Forskningsrapport / Center for Servicestudier, Roskilde Universitetscenter; No. 8).

Research output: Book/ReportReportResearch

Open Access
File

The Exposure Society: Experience as a new aspect of social status

Sundbo, J., 2010.

Research output: Working paperResearch

The service laboratory as an organisational innovation

Sundbo, J., 2010. 21 p.

Research output: Contribution to conferencePaperResearchpeer-review

2011

Blocking mechanisms in user and employee based service innovation

Sundbo, J., 2011, Proceedings RESER conference Hamburg 7-9 September 2011. 21 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Cases in Public-Private Network Collaboration and Services Innovations: New Vocational Experience Training Educations

Sundbo, J., 2011, Roskilde Universitet. (Forskningsrapport / Center for Servicestudier, Roskilde Universitetscenter; No. 3, Vol. 2010).

Research output: Book/ReportReportResearch

File

Creative artists and entrepreneurship

Sundbo, J., 2011, Handbook of Research on New Venture Creation. Hindle, K. & Klyver, K. (eds.). Cheltenham: Edward Elgar Publishing, p. 328-343

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Dinkies og gråt guld går efter kultur, gastronomi og charme

Sundbo, J., 2011, In : Turisme+ : ny viden og tendenser. Sommer 2011, 1 p.

Research output: Contribution to journalJournal articleCommunication

Dynamics of Experience Service Innovation: Innovation as a Guided Activity. Results from a Danish Survey

Fuglsang, L., Sundbo, J. & Sørensen, F., 2011, In : Service Industries Journal. 31, 5, p. 661–677

Research output: Contribution to journalJournal articleResearchpeer-review

Extended Value Chain Innovation: An Actor Network Theory Approach to Innovation at the Interface between the Service and Other Economic Sectors

Sundbo, J., 2011, User-based Innovation in Services. Sundbo, J. & Toivonen, M. (eds.). Cheltenham: Edward Elgar Publishing, p. 71-98

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Innovation i service

Sundbo, J., 2011, Innovation og entreprenørskab. Juul Kristensen, C. & Voxted, S. (eds.). København: Hans Reitzels Forlag, p. 63-76 14 p.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Introduction

Sundbo, J. & Toivonen, M., 2011, User-based Innovation in Services. Sundbo, J. & Toivonen, M. (eds.). Cheltenham: Edward Elgar Publishing

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Universiteter som udviklingspartnere med regioner

Sundbo, J., 18 Nov 2011

Research output: Other contributionNet publication - Internet publicationCommunication

User-based Innovation in Services

Sundbo, J. (ed.) & Toivonen, M. (ed.), 2011, Cheltenham: Edward Elgar Publishing. 416 p.

Research output: Book/ReportAnthologyResearchpeer-review

2012

Measuring the impact of services innovation: Theoretical review and introduction of empirical studies

Sundbo, J., Vad, T. B., Broløs, A. & Foldspang, L., 2012. 10 p.

Research output: Contribution to conferencePaperResearchpeer-review

Medarbejderne som innovationsressource - også når der skal fokuseres på brugerne

Sundbo, J. & Sundbo, D. I. C., May 2012, In : Futuriblerne. 40, 1-2, p. 27-34

Research output: Contribution to journalJournal articleResearch

Metoder til inddragelse af brugere i service innovation

Sundbo, J., Westh Nicolajsen, H. & Sundbo, D. I. C., 2012, Roskilde: Roskilde Universitet. 25 p. (Forskningsrapport / Center for Servicestudier, Roskilde Universitetscenter).

Research output: Book/ReportReportResearch

Open Access
File

Potentials for user-based innovation in tourism: The example of GPS tracking of attraction visitors

Sundbo, J. & Sørensen, F., Sep 2012. 23 p.

Research output: Contribution to conferencePaperResearchpeer-review

Shaping, organizing, and rethinking service innovation: a multidimensional framework

Sundbo, J., Rubalcaba, L., Michel, S., Brown, S. & Reynoso, J., 2012, In : Journal of Service Management. 23, 5, p. 696-715 20 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
2013

Blocking mechanisms in user and employee based service innovation

Sundbo, J., 2013, In : Economies et Societes. Serie E G S. Economie et Gestion des Services. 14, 3-4, p. 479-506 17 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Concept experiences and their diffusion: the example of the New Nordic Cuisine

Sundbo, J., Sundbo, D. I. C. & Jacobsen, J. K., 2013, Handbook on the Experience Economy. Sundbo, J. & Sørensen, F. (eds.). Cheltenham: Edward Elgar Publishing, p. 424-445 21 p.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Experiential dissonance

Sundbo, J., 24 Sep 2013, Innovation and value creation in experience‐based tourism: Book of Proceedings. Lindberg, F. (ed.). Bodø: Northern InSights, 14 p.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Handbook on the Experience Economy

Sundbo, J. (ed.) & Sørensen, F. (ed.), 2013, Cheltenham: Edward Elgar Publishing. 496 p. (Elgar original reference).

Research output: Book/ReportAnthologyResearchpeer-review

Innovation in the experience sector

Sundbo, J., Sørensen, F. & Fuglsang, L., 2013, Handbook on the Experience Economy. Sundbo, J. & Sørensen, F. (eds.). Cheltenham: Edward Elgar Publishing, p. 228-245 17 p.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Introduction to the experience economy

Sundbo, J. & Sørensen, F., 2013, Handbook on the Experience Economy . Sundbo, J. & Sørensen, F. (eds.). Cheltenham: Edward Elgar Publishing, p. 1-17 17 p.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Local food networks and local development: Three Danish cases

Sundbo, J. & Eriksen, S. N., 30 Sep 2013. 25 p.

Research output: Contribution to conferencePaperResearchpeer-review

Mad og turisme giver fremgang sammen

Sundbo, J., 15 Oct 2013, In : Boersen. p. 5 1 p.

Research output: Contribution to journalContribution to newspaper - Newspaper articleCommunication

Mere tro på service

Sundbo, J., 17 Apr 2013, In : Boersen. p. 2-2 1 p.

Research output: Contribution to journalContribution to newspaper - Newspaper articleCommunication

Organisational conditions for service encounter based innovation

Sørensen, F., Sundbo, J. & Mattsson, J., 2013, In : Research Policy. 42, 8, p. 1446-1456

Research output: Contribution to journalJournal articleResearchpeer-review

Public-private innovation networks in services: The crucial role of entrepreneurial fit

Sundbo, J., 2013, Public–Private Innovation Networks in Services. Gallouj, F., Rubalcaba, L. & Windrum, P. (eds.). Cheltenham: Edward Elgar Publishing, p. 349-383 34 p.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Service Co-Innovation: Service encounters as basis for innovation

Sundbo, J., Sundbo, D. I. C. & Henten, A., 19 Sep 2013. 25 p.

Research output: Contribution to conferencePaperResearchpeer-review

The Roskilde festival and its importance for regional industrial and cultural development

Sundbo, J., 2013, The value of arts and culture for regional development: A Scandinavian Perspective. Lindeborg, L. & Lindkvist, L. (eds.). Abingdon: Routledge, p. 74-93

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

2014

Experience economy brimming with potential

Sørensen, F. & Sundbo, J., 3 Mar 2014

Research output: Other contributionNet publication - Internet publicationCommunication

Mangfoldighed, nicheproduktion og gastronomiske kundeoplevelser: vejen frem for små og mellemstore fødevarevirksomheder

Sundbo, J., Zeihlund, J. & Olesen, B. N., 1 Feb 2014, Roskilde: Roskilde Universitet. 47 p.

Research output: Book/ReportBookCommunication

Measurement of service innovation project success: A practical tool and theoretical implications

Sundbo, J., 11 Sep 2014, Proceedings from the 24th Annual RESER Conference Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare. Toivonen, M. (ed.). Espoo: RESER, p. 1315-1324

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

Oplevelsesøkonomien bugner af uudnyttet potentiale

Sørensen, F. & Sundbo, J., 25 Feb 2014

Research output: Other contributionNet publication - Internet publicationCommunication

Potentials for user-based innovation in tourism: The example of GPS tracking of attraction visitors

Sørensen, F. & Sundbo, J., 2014, Handbook of Research on Innovation in Tourism Industries. Alsos, G. A., Eide, D. & Madsen, E. L. (eds.). Cheltenham: Edward Elgar Publishing, (Elgar original reference).

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Service encounters as basis for innovation

Sundbo, J., 14 Jun 2014.

Research output: Contribution to conferencePaperResearchpeer-review

The crucial factor for customers: From service quality to experience – and back again?

Sundbo, J., 4 Jun 2014, 17th QMOD-ICQSS proceedings. Dahlgaard-Park, S. M. & Dahlgaard, J. J. (eds.). Lund: Lund University Library Press

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

The Lab is back: Towards a new model of innovation in services

Sundbo, J. & Sørensen, F., 2014, Handbook of Management and Creativity. Bilton, C. & Cummings, S. (eds.). Cheltenham: Edward Elgar Publishing, p. 57-72 (Elgar original reference).

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Turisme og oplevelsesøkonomi: en udkantsstrategi

Sundbo, J., 2014, Vestnorden: Nye roller i det internationale samfund. Hovgaard, G., i Jakupsstova, B. & Sølvara, H. A. (eds.). Thorshavn: Føroya Fródskaparfelag, p. 95-109

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

2015

Experience economy

Sundbo, J., 2015, The SAGE Encyclopedia of Quality and the Service Economy. Dahlgaard-Park, S-M. (ed.). London: SAGE Publications, p. 219-223

Research output: Chapter in Book/Report/Conference proceedingEncyclopedia chapterResearchpeer-review

From service quality to experience – and back again?

Sundbo, J., 2015, In : International Journal of Quality and Service Sciences. 7, 1, p. 107-119

Research output: Contribution to journalJournal articleResearchpeer-review

Service and experience

Sundbo, J., Apr 2015, Handbook of service business: Management, Marketing, Innovation and Internationalisation. Bryson, J. R. & Daniels, P. W. (eds.). Cheltenham: Edward Elgar Publishing, 32 p.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review