Photo of Jens Friis Jensen

Jens Friis Jensen

MA

  • Universitetsvej 1, 43.2

    DK-4000 Roskilde

    Denmark

20072020

Research output per year

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Research Output

2020

Experiential choice in tourism

Sundbo, J. & Jensen, J. F., 2020, The Routledge Handbook of Tourism Experience Management and Marketing. Kumar Dixit, S. (ed.). London: Routledge

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Measuring Employee-Tourist Encounter Experience Value: A Big Data Analytics Approach

Barnes, S., Mattsson, J., Sørensen, F. & Jensen, J. F., 2020, In : Expert Systems with Applications.

Research output: Contribution to journalJournal articleResearchpeer-review

The Mediating Effect of Experiential Value on Tourist Outcomes from Encounter-Based Experiences

Barnes, S., Mattsson, J., Sørensen, F. & Jensen, J. F., 21 Jan 2020, In : Journal of Travel Research. 59, 2, p. 367-380 14 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Tourism Practices and Experience Value Creation: The Case of a Themed Attraction Restaurant

Sørensen, F., Fuglsang, L., Sundbo, J. & Jensen, J. F., 2020, In : Tourist Studies.

Research output: Contribution to journalJournal articleResearchpeer-review

Turisme-entreprenører kan ikke puttes i kasser

Sørensen, F., Jensen, J. F. & Ipland, J. C., 2020, (Accepted/In press) Forretningsudvikling og innovation i turisme. Hjalager, A-M. (ed.). Syddansk Universitetsforlag

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

2019

Experience innovation of tourism encounters

Sørensen, F. & Jensen, J. F., 2019, In : Tourism Analysis. 24, 1, p. 55-67 13 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Tourism Entrepreneurship as Practice

Sørensen, F. & Jensen, J. F., 7 Nov 2019.

Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

2018

Front-line employee-based experience innovation in tourism

Jensen, J. F. & Sørensen, F., 2018, Services, Experiences and Innovation: Integrating and Extending Research. Scupola, A. & Fuglsang, L. (eds.). Cheltenham: Edward Elgar Publishing, p. 270-283 14 p. (Services, economy and innovation).

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Tourism place experience co-creation

Sørensen, F., Jensen, J. F. & Hagedorn-Rasmussen, P., 2018, Tourist behavior: an experiential perspective . Kozak, M. & Kozak, N. (eds.). Cham: Springer, p. 1-18 19 p. (Tourism, Hospitality & Event Management).

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

2017

A Survey Instrument for Measuring the Experiential Value of Employee-Tourist Encounters

Mattsson, J., Sørensen, F., Jensen, J. F. & Barnes, S., 2017. 8 p.

Research output: Contribution to conferencePaperResearchpeer-review

Experience Innovation in Tourism: The Role of Front-line Employees

Jensen, J. F. & Sørensen, F., 7 Jun 2017, Conference Proceedings 5th Interdisciplinary Tourism Research Conference. Kozak, M., Artal-Tur, A. & Kozak, N. (eds.). Cartagena: Technical University of Cartagena, p. 448-453 (Conference Proceedings Interdisciplinary Tourism Research Conference, Vol. 5).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Open Access
File

From service to experience: the crucial role of front-line employees

Sørensen, F. & Jensen, J. F., 2017.

Research output: Contribution to conferencePaperResearchpeer-review

Innovation i nyere bæredygtigt byggeri, Institut for Systemer, Produktion og Ledelse, DTU og Statens Byggeforskningsinstitut, Aalborg Universitet (under udgivelse)

Bilfeldt, A., Jørgensen, M. S., Jensen, J. O., Elle, M., Lauridsen, E. H., Quitzau, M., Friis, F. & Clementsen, A., 2017

Research output: Book/ReportBookResearchpeer-review

Making it Experiential: Potentials and Barriers for Attraction Restaurants

Sørensen, F., Sundbo, J., Jensen, J. F. & Fuglsang, L., 2017.

Research output: Contribution to conferencePaperResearchpeer-review

Value-creation through introduction of local food in tourism enterprises

Jensen, J. F. & Sundbo, J., 2017. 4 p.

Research output: Contribution to conferencePaperResearchpeer-review

Open Access
File
2016

Creating the experience organization

Jensen, J. F. & Sørensen, F., 22 Jun 2016.

Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

Place co-creation of tourism experiences

Sørensen, F. & Jensen, J. F., 25 May 2016, Conference Proceedings 4th Interdisciplinary Tourism Research Conference. (Conference Proceedings Interdisciplinary Tourism Research Conference).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

2015

Functional versus Experiential Service Encounters: Impact on tourist satisfaction and recommendation intention

Sund, K. J., Sørensen, F. & Jensen, J. F., 10 Sep 2015.

Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

Turister i Danmark skal have mere value-for-money

Sørensen, F. & Jensen, J. F., 10 May 2015

Research output: Other contributionNet publication - Internet publicationCommunication

Value creation and knowledge development in tourism experience encounters

Sørensen, F. & Jensen, J. F., 2015, In : Tourism Management. 46, p. 336-346

Research output: Contribution to journalJournal articleResearchpeer-review

2014

Changing employee roles in the tourism service encoutner for tourism value creation: educational, managerial and organisational implications

Forder, C. E. S., Sørensen, F. & Jensen, J. F., 2014.

Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

Co-creation of tourism place experiences

Sørensen, F. & Jensen, J. F., 2014.

Research output: Contribution to conferencePaperResearchpeer-review

2012

Experience Encounter-Based Tourism Innovation

Sørensen, F. & Jensen, J. F., 12 Jun 2012.

Research output: Contribution to conferencePaperResearchpeer-review

Service Encounter Based: Innovation and Tourism

Sørensen, F. & Jensen, J. F., 28 Dec 2012, Knowledge Management in Tourism: Policy and Governance Applications. Fayos Sola, E., da Silva, J. A. M. & Jafari, J. (eds.). Bingley: Emerald Group Publishing, p. 129-150 (Bridging Tourism Theory and Practice, Vol. 4).

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

2011

Service Encounter Based Innovation and Tourism: An Exploration of New Development Potentials

Sørensen, F. & Jensen, J. F., 2 Jun 2011. 35 p.

Research output: Contribution to conferencePaperResearchpeer-review

2009

Defining experience and experience leadership

Sundbo, J., Horn, P. & Jensen, J. F., 2009, Experience leadership in practice: 26 case studies. Horn, P. & Jensen, J. F. (eds.). Roskilde: Roskilde Universitet, p. 13-20

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Summary: The value of experience leadership

Jensen, J. F. & Horn, P., 2009, Experience leadership: 26 case-studies. Horn, P. & Jensen, J. F. (eds.). Roskilde: Roskilde Universitet, p. 287-293

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

2008

Oplevelse og oplevelsesledelse

Sundbo, J., Horn, P. & Jensen, J. F., 2008, Oplevelsesledelse i praksis. Friis Jensen, J. & Horn, P. (eds.). Roskilde: MOL Forlaget, p. 13-18

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch

Oplevelsesledelse i praksis

Horn, P. (ed.) & Jensen, J. F. (ed.), 2008, Roskilde: MOL Forlaget. 291 p.

Research output: Book/ReportAnthologyResearch

Værdien af oplevelsesledelse

Jensen, J. F. & Horn, P., 2008, Oplevelsesledelse i praksis. Horn, P. & Friis Jensen, J. (eds.). Roskilde: MOL Forlaget, p. 273-276 4 p.

Research output: Chapter in Book/Report/Conference proceedingPreface/postscriptResearch

2007

Ledelse af oplevelseskoncepter

Sundbo, J. & Jensen, J. F., 2007. 17 p.

Research output: Contribution to conferencePaperResearchpeer-review

Open Access
File