Research output per year
Research output per year
Personal profile
Research
I am employed as Professor at the Department of Social Sciences and Business at Roskilde University and I am heading the research group on Inovation in Service and Experience.
My main research interest is how institutional and organizational frameworks are created to deal with the impact of innovation, technology and other forms of change on business, especially in tourism, and society. My current research is focusing on a practice-based understanding of the innovation process, i.e. innovation is seen as closely connected with practices and routines.
I have participated in numerous projects about service innovation, experience economy, cooperation between public and private organizations, public innovation, the boundary between employees and users, and trust within and between organizations.
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Keywords
- Event, Tourism, Performance
- Sustainable tourism
- Local development
- Experience economy
- Experience management
- Innovation
- Regulation & planning
- Sustainable Development
- Co-creation
- value co-creation
- Living labs
- Innovation labs
- Management, Organization, Business economy and administration, Management and organization of industry, trade, and communication
- Public administration
- Innovation in the public sector
- Libraries
- Living labs
Publication network
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
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D3.8 Living labs for co-creation and co-innovation v2.0: Horizon Europe Project LibrarIN. HORIZON-CL2-2021-HERITAGE-01-02
Triantafillou , A., Molinari, F., Hersperger, O., Saldana, D. G., Fuglsang, L., Hansen, A. V., Liefooghe, C., Hyytinen, K., Tuominen, T., Windrum, P., Schartinger, D. & Wasserbacher, D., 2025, Horizon Europe Project LibrarIN. 102 p.Research output: Book/Report › Report › Research › peer-review
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Mediated social innovation in public libraries
Fuglsang, L. & Hansen, A. V., 2025, (Accepted/In press) Edward Elgar Handbook of Social Innovation in Services. Windrum, P., Hyytinen, K., Seisto, A. & Tuominen, T. (eds.). Edward Elgar PublishingResearch output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review
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Next Generation Libraries: Bottom-up, people-first and purpose-driven
Arundel, A., Es-Sadki, N., Fuglsang, L., Desmarchelier, B., Willems, M., Anducas, M. & Silvestrini, E., 2025, Brussels: Horizon Europe Project LibrarIN. 25 p. (LibrarIN Fourth Policy Brief ).Research output: Book/Report › Report › Research › peer-review
Open AccessFile4 Downloads (Pure) -
Service innovation as formation of practices
Fuglsang, L., 2025. 19 p.Research output: Contribution to conference › Paper › Research › peer-review
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Artificial intelligence in services: State of the art and future directions
Scupola, A., Sundbo, J., Fuglsang, L. & Henten, A., 2024, Handbook of Services and Artificial Intelligence. Scupola, A., Sundbo, J., Fuglsang, L. & Henten, A. (eds.). Cheltenham: Edward Elgar Publishing, p. 2-13 12 p.Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review
Projects
- 25 Finished
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Tourism Business Model Tool (TBMT)
Jørgensen, M. T. (Project participant), Fuglsang, L. (Project participant), Sørensen, F. (Project participant) & Hansen, A. V. (Project participant)
01/01/2023 → 31/12/2023
Project: Research
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LibrarIN: Value co-creation and social innovation for a new generation of european libraries
Fuglsang, L. (Project manager), Scupola, A. (Project participant), Hansen, A. V. (Project participant) & Thorbjørnsen, S. (Project participant)
01/11/2022 → 31/10/2025
Project: Research
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SeNSE: Sustainable Nature-Based Tourism through Tourism Social Entrepreneurship
Hansen, A. V. (Project manager), Eschweiler, J. (Project participant), Fuglsang, L. (Project participant) & Jørgensen, M. T. (Project participant)
01/03/2022 → 30/06/2022
Project: Research
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Interorganizational Network on Artificial Intelligence in Services
Scupola, A. (Project manager), Fuglsang, L. (Project participant), Sundbo, J. (Project participant), Scheuer, J. D. (Project participant), Henten, A. (Project participant), Kirchner, K. (Project participant), Edwards, K. (Project participant), Bevort, F. (Project participant) & Plougmann, P. (Project participant)
01/09/2021 → 31/08/2024
Project: Research
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BASE: Biodiversity Assessment in Social Entrepreneurial Decision Making in Tourism. Case: The Royal Beach Camp
Revsbech, C. (Project manager) & Fuglsang, L. (Project participant)
CIRCLES Center for Interdisciplinary Research and Education in Circular Economy & Sustainability
15/06/2019 → 31/12/2021
Project: Research
Activities
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Innovating and Creating Value with Artificial Intelligence (AI)
Scupola, A. (Speaker), Fuglsang, L. (Speaker) & Bévort, F. (Speaker)
2025Activity: Talk or presentation › Lecture and oral contribution
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Sustainable Tourist Practice: Exploring sustainability transitions from a practice based approach
Jørgensen, M. T. (Organizer), Fuglsang, L. (Organizer), Mehraliyev, F. (Organizer) & Sørensen, F. (Organizer)
6 Sept 2022Activity: Participating in or organising an event › Organisation and participation in conference
File -
Handbook on Artificial Intelligence and Services (Event)
Scupola, A. (Editor), Sundbo, J. (Editor), Fuglsang, L. (Editor) & Henten, A. (Editor)
May 2022 → Dec 2023Activity: Editorial work and peer review › Editor of unfinished research anthology/collection › Research
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Stedsfællesskab og dets betydning for dansk turisme
Bærenholdt, J. O. (Speaker), Fuglsang, L. (Speaker) & Sundbo, J. (Participant)
5 Jan 2022Activity: Participating in or organising an event › Participation in workshop, seminar, course
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ISO Morning Talk: The Second Experience Wave
Hansen, A. V. (Organizer), Sundbo, J. (Speaker), Fuglsang, L. (Speaker) & Kyvsgaard, I. F. (Organizer)
2 Dec 2021Activity: Participating in or organising an event › Participation in workshop, seminar, course
Press/Media
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Ny måling: Danskere er glade for mange turister
19/07/2025
1 item of Media coverage
Press/Media: Press / Media
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Flere sydeuropæiske turister til Danmark
13/07/2025
1 item of Media coverage
Press/Media: Press / Media
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Stadig flere sydeuropæere kommer til Danmark
13/07/2025
1 item of Media coverage
Press/Media: Press / Media
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Stadig flere sydeuropæerne kommer til Danmark
13/07/2025
1 item of Media coverage
Press/Media: Press / Media