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Personal profile


I am employed as Professor at the Department of Social Sciences and Business at Roskilde University and I am heading the research group on Inovation in Service and Experience.

My main research interest is how institutional and organizational frameworks are created to deal with the impact of innovation, technology and other forms of change on business and society. My current research is focusing on a practice-based understanding of the  innovation process, i.e. innovation is seen as closely connected with practices and routines.

I have participated in numerous projects about service innovation, experience economy, cooperation between public and private organizations, public innovation, the boundary between employees and users, and trust within and between organizations.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 8 - Decent Work and Economic Growth
  • SDG 9 - Industry, Innovation, and Infrastructure
  • SDG 11 - Sustainable Cities and Communities
  • SDG 12 - Responsible Consumption and Production


  • Management, Organization, Business economy and administration, Management and organization of industry, trade, and communication
  • Innovation including service innovation and social innovation
  • Public administration
  • Innovation in the public sector
  • Event, Tourism, Performance
  • Experience economy

Publication network

Recent external collaboration on country/territory level. Dive into details by clicking on the dots or