Photo of Ada Scupola
  • Universitetsvej 1, 25.3

    DK-4000 Roskilde


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Personal profile


Ada Scupola is a senior associate professor (Lektor MSK) at the Department of Communication, Business and Information Technologies, Roskilde University, Denmark.  She is a member of the board of the Strategic Research Area “Innovation in Service and Experience”. She is the editor-in-chief of The International Journal of E-Services and Mobile Applications.

Her main research interests include:

  • Innovation theory with focus on open innovation, user driven innovation and ICT-based innovation in specific sectors such as facility management, libraries and consulting services;
  • Adoption of information and communication technologies (ICT) in teams and organizations and in organizational populations;
  • Leadership and competences studies especially in relation to adoption of e-technologies;
  • “Sourcing” strategies (outsourcing and in-sourcing) with focus on supply chain management and role of Information and Communication Technologies (ICTs);
  • Studies of factors such as social capital, company resources and information technology that affect company performance in organizational populations such as clusters;
  • Impact studies of e-commerce on industrial structures and strategies that companies have to develop to cope with industry structural changes.

She holds a Ph.D in social sciences from Roskilde University, an MBA from the University of Maryland at College Park, USA and a M.Sc. from the University of Bari, Italy. “


Publication network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 1999 2018

A Case Study of Digital Transformation of Danish Public Services: Actors and Policies

Scupola, A., Dec 2018, 2018 11th CMI International Conference: Prospects and Challenges Towards Developing a Digital Economy within the EU . IEEE Press, p. 14-18 5 p. (Unknown).

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Digital Transformation of Public Administration Services in Denmark: A Process Tracing Case Study

Scupola, A., 2018, In : Nordic and Baltic Journal of Information and Communications Technologies. 2018, 1, p. 261–284 24 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access

IKT i FM Leverancekæden Polyteknisk Boghandel og Forlag.

Scupola, A., 2018, CFM forskning igennem 10 år: De vigtigste modeller, metoder og værktøjer. Jensen, P. A. (ed.). Lyngby: Polyteknisk Boghandel og Forlag, p. 95-99 5 p.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Open Access

Integrative perspectives to service, innovation and experience research

Scupola, A. & Fuglsang, L., 2018, Services, Experiences and Innovation: Integrating and Extending Research. Scupola, A. & Fuglsang, L. (eds.). Cheltenham: Edward Elgar Publishing, p. 1-18 19 p. (Services, economy and innovation).

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Projects 2003 2020

Activities 1998 2018

Master Thesis Seminar

Ada Scupola (Speaker)
2018 → …

Activity: Talk or presentationLecture and oral contribution

11th CMI Conference, PROSPECTS AND CHALLENGES TOWARDS DEVELOPING A DIGITAL ECONOMY WITHIN THE EU,Ålborg University-Copenhagen, 29-30th November 2018

Ada Scupola (Participant)

Activity: Participating in or organising an eventOrganisation and participation in conference

Get your Article Published in a Social Science or Business Journal/Second Workshop

Ada Scupola (Speaker), Sune Haugbølle (Speaker)
13 Nov 2018

Activity: Talk or presentationLecture and oral contribution

Department of Social Sciences and Business (Organisational unit)

Ada Scupola (Member)
2018 → …

Activity: MembershipMembership in review committee

Portsmouth, UK (Event)

Ada Scupola (Editor)
1 Jan 201830 May 2018

Activity: Editorial work and peer reviewPeer review of manuscriptsResearch