Innovation in services and experiences

Research output

Research output per year 2008 2013 2014 2015 2016 2017 2018 2024

• 91 Journal article
• 88 Book chapter
• 48 Paper
• 33 Conference abstract for conference
• 122 More
  • 22 Article in proceedings
  • 20 Report
  • 13 Book
  • 10 Anthology
  • 9 Contribution to newspaper - Feature article
  • 9 Net publication - Internet publication
  • 8 Encyclopedia chapter
  • 7 Ph.D. thesis
  • 4 Review
  • 3 Report chapter
  • 3 Contribution to newspaper - Comment/debate
  • 3 Contribution to newspaper - Newspaper article
  • 2 Conference abstract in proceedings
  • 2 Comment/debate
  • 2 Letter
  • 1 Doctoral thesis
  • 1 Conference article
  • 1 Editorial
  • 1 Other contribution
  • 1 Working paper

Research output per year

Research output per year

Search results

• 2019

  Adoption of Human Resource Information Systems in Danish SMEs

  Scupola, A. & Pollich, Z., 26 Sept 2019, Conference Proceedings.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  File
• 2018

  The transition from selling capital goods to providing solutions in manufacturing: Changing corporate strategies and business models

  Møller, J. K., 10 May 2018, Proceedings of the Spring Servitization Conference: Driving Competitiveness through Servitization 14-16 May 2018 Copenhagen, Denmark. Bigdeli, A., Frandsen, T., Raja, J. & Baines, T. (eds.). Aston University, p. 198-206 9 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File

• Virtual Entrepreneurship and e-Residency Adoption

  Uljala, L. & Scupola, A., 2018, Network, Smart and Open: Three Keywords for Information Systems innovation. Lamboglia, R., Cardoni, A., Dameri, P. & Mancini, D. (eds.). Cham: Springer, p. 71-84 14 p. (Lecture Notes in Information Systems and Organisation ; No. 24).

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File
• 2017

  Experience Innovation in Tourism: The Role of Front-line Employees

  Jensen, J. F. & Sørensen, F., 7 Jun 2017, Conference Proceedings 5th Interdisciplinary Tourism Research Conference. Kozak, M., Artal-Tur, A. & Kozak, N. (eds.). Cartagena: Technical University of Cartagena, p. 448-453 (Conference Proceedings Interdisciplinary Tourism Research Conference, Vol. 5).

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File

• The process of service infusion in manufacturing companies and the impact on corporate strategies in the service solutions market - driving forces and components: A case study of 'servitization' in the life cycle of Wind Power Turbines and de development of corporate strategies in the marketing of O&M Services.

  Møller, J. K., 7 Sept 2017, 27th RESER Conference Bilbao Sep 7-9 2017: The Crucial Role of Services in Business and Cities Competitiveness. Hernandez, E., Sanchez, D. & Arando, S. (eds.). Bilbao: Mondragon Unibertsitatea, p. 735-759 24 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File
• 2016

  Place co-creation of tourism experiences

  Sørensen, F. & Jensen, J. F., 25 May 2016, Conference Proceedings 4th Interdisciplinary Tourism Research Conference. (Conference Proceedings Interdisciplinary Tourism Research Conference).

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

• 2015

  A Three Step B2B Sales Model Based on Satisfaction Judgments

  Grünbaum, N. N., 1 Jun 2015, Proceedings: 3rd Mediterannean Interdisciplinary Forum on Social Sciences and Humanities, MIFS 2015, 17-19 May 2015, Barcelona, Spain. Kocani: European Scientific Institute, p. 46-64 19 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File

• Comparing Methods for Involving Users in Ideation: The Use of Future Workshops and Blogs in Library Innovation

  Nicolajsen, H. W., Scupola, A. & Sørensen, F., 11 Sept 2015, Proceedings: The 25th Annual RESER Conference ”Innovative Services in the 21st Century”. Sundbo, J., Fuglsang, L., Sørensen, F. & Balsby, N. (eds.). Roskilde: Roskilde Universitet

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File

• Governance and innovation in public sector services: The case of digital library

  Scupola, A. & Zanfei, A., 2015, The 25th Annual RESER Conference ”Innovative Services in the 21st Century”: Proceedings. Sundbo, J., Fuglsang, L. & Balsby, N. (eds.). Roskilde: Roskilde Universitet

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File

• Governance and Innovation in Public sector Services: The case of Digital Library

  Scupola, A. & Zanfei, A., 17 Jun 2015, EURAM 2015: Proceedings. Warsaw: Kozminski University

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

• Perceptions of FM service encounters

  Scupola, A. & Hansen, A. V., 2015, Research Papers. Advancing Knowledge in Facilities Management: People make facilities management. Alexander, K. & Price, I. (eds.). Holland: EuroFM

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

• Towards a Multi-level Framework of Collaborative Innovation in Tourism

  Høegh-Guldberg, O. & Fuglsang, L., 2015, Proceedings: The 25th Annual RESER Conference ”Innovative Services in the 21st Century”. Sundbo, J., Fuglsang, L., Sørensen, F. & Balslev, N. (eds.). Roskilde: Roskilde Universitet

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File
• 2014

  Engagement in service innovation: A case study of innovation of a tourism service

  Fuglsang, L. & Nordli, A. J., 2014, Proceedings from the 24th Annual RESER Conference Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare. Toivonen, M. (ed.). Espoo: RESER, p. 436-444

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

• Innovation and social, public and private value

  Langergaard, L. L., Fuglsang, L. & Hulgård, L., 2014, Proceedings from the First international management conference of the Romanian Scientific Management Society: Challenges, Performances and Tendencies in the Organization Management. Nicolescu, O., Plesoianu, G., Ceptureanu, E. & Cirstea, A. C. (eds.). Societatea Academica de Management din Romania, 12 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

• Is the phenomenon political consumption overrated? Uncovering political intentions and values of organic food consumption.

  Grünbaum, N. N. & Stenger, M., 19 Dec 2014, Proceedings: 2nd Mediterranean Interdisciplinary Forum on Social Sciences and Humanities. European Scientific Institute, p. 285-299 15 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File

• Measurement of service innovation project success: A practical tool and theoretical implications

  Sundbo, J., 11 Sept 2014, Proceedings from the 24th Annual RESER Conference Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare. Toivonen, M. (ed.). Espoo: RESER, p. 1315-1324

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File

• The crucial factor for customers: From service quality to experience – and back again?

  Sundbo, J., 4 Jun 2014, 17th QMOD-ICQSS proceedings. Dahlgaard-Park, S. M. & Dahlgaard, J. J. (eds.). Lund: Lund University Library Press

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

• The Impact of Enterprise Crowdsourcing on Company Innovation Culture: The case of an engineering consultancy

  Scupola, A. & Westh Nicolajsen, H., 2014, Nordic Contributions in IS Research: 5th Scandinavian Conference on Information Systems, SCIS 2014. Commisso, T. H., Nørbjerg, J. & Pries-Heje, J. (eds.). New York: Springer Publishing Company, (Lecture Notes in Business Information Processing, Vol. 186).

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

• 2013

  Entrepreneurial Barriers to Strategy

  Elkjær, J. R., 1 Nov 2013, Short Research Papers on Knowledge, Innovation and Enterprise. Ogunleye, J., Heger, D. & Richter, U. H. (eds.). London: International Conference on Knowledge, Innovation & Enterprise, Vol. I. p. 126-135 9 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  File

• Experiential dissonance

  Sundbo, J., 24 Sept 2013, Innovation and value creation in experience‐based tourism: Book of Proceedings. Lindberg, F. (ed.). Bodø: Northern InSights, 14 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

• Guidelines for User Driven Service and E-Service Innovations

  Scupola, A., 14 Dec 2013, Proceedings of ITAIS 2013, X Conference of the Italian Chapter of AIS , Empowering society through digital innovations. AIS Association, 8 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  File

• Involving users in complex service systems’ innovation processes by means of ICT-based tools: The case of Facility Management services

  Nardelli, G. & Scupola, A., 2013, SIG SVC 2013 Workshop : Workshop theme: Delivering and Managing Services in “Systems of Service Systems. ICIS, 16 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review