Innovation in services and experiences

Research output

Research output per year 2008 2013 2014 2015 2016 2017 2018 2024

• 91 Journal article
• 88 Book chapter
• 48 Paper
• 33 Conference abstract for conference
• 122 More
  • 22 Article in proceedings
  • 20 Report
  • 13 Book
  • 10 Anthology
  • 9 Contribution to newspaper - Feature article
  • 9 Net publication - Internet publication
  • 8 Encyclopedia chapter
  • 7 Ph.D. thesis
  • 4 Review
  • 3 Report chapter
  • 3 Contribution to newspaper - Comment/debate
  • 3 Contribution to newspaper - Newspaper article
  • 2 Conference abstract in proceedings
  • 2 Comment/debate
  • 2 Letter
  • 1 Doctoral thesis
  • 1 Conference article
  • 1 Editorial
  • 1 Other contribution
  • 1 Working paper

Research output per year

Research output per year

Search results

• 2015

  Making sense of institutional trust in organizations: Bridging institutional context and trust

  Fuglsang, L. & Jagd, S., 2015, In: Organization. 22, 1, p. 23-39

  Research output: Contribution to journal › Journal article › Research › peer-review

  Open Access

• Markedsføring i strategiske fødevarenetværk: i spændingsfeltet mellem en pluralisme af handlingslogikker

  Boesen, M., 2015, Roskilde: Roskilde Universitet. 232 p.

  Research output: Book/Report › Ph.D. thesis

  Open Access

  File

• Nettverksdrevet læring og innovasjon i opplevelsesbasert reiseliv

  Eide, D. & Fuglsang, L., 2015, Innovativ og opplevelsesbasert verdiskaping i reiselivsnæringen. Jensen, Ø. & Skallerud, K. (eds.). Oslo: Cappelen Damm

  Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

• On innovation patterns and value-tensions in public services

  Fuglsang, L. & Rønning, R., 2015, In: Service Industries Journal. 35, 9, p. 467-482

  Research output: Contribution to journal › Journal article › Research › peer-review

• Perceptions of FM service encounters

  Scupola, A. & Hansen, A. V., 2015, Research Papers. Advancing Knowledge in Facilities Management: People make facilities management. Alexander, K. & Price, I. (eds.). Holland: EuroFM

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

• Satisfaction Mayhem in the Danish Banking Industry

  Grünbaum, N. N., Dec 2015, In: Journal of Academy of Business and Economics. 15, 4, p. 27-32 7 p.

  Research output: Contribution to journal › Journal article › Research › peer-review

• Service and experience

  Sundbo, J., Apr 2015, Handbook of service business: Management, Marketing, Innovation and Internationalisation. Bryson, J. R. & Daniels, P. W. (eds.). Cheltenham: Edward Elgar Publishing, 32 p.

  Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

• Service encounters as bases for innovation

  Sundbo, J., Sundbo, D. I. C. & Henten, A., 2015, In: Service Industries Journal. 35, 5, p. 255-274 19 p.

  Research output: Contribution to journal › Journal article › Research › peer-review

• Service improvement and innovation

  Sundbo, J., 2015, The SAGE Encyclopedia of Quality and the Service Economy. Dahlgaard-Park, S.-M. (ed.). London: SAGE Publications, p. 692-696

  Research output: Chapter in Book/Report/Conference proceeding › Encyclopedia chapter › Research › peer-review

• The 25th Annual RESER Conference "Innovative Services in the 21st Century” Proceedings

  Sundbo, J. (Editor), Fuglsang, L. (Editor), Sørensen, F. (Editor) & Balsby, N. (Editor), 2015, Roskilde: Roskilde Universitet.

  Research output: Book/Report › Anthology › Research › peer-review

  Open Access

• The Balance Between Bricolage and Innovation: Management Dilemmas in Sustainable Public Innovation

  Fuglsang, L. & Sørensen, F., 2015, Services and Innovation. Gallouj, F. & Djellal, F. (eds.). Cheltenham: Edward Elgar Publishing

  Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

• The Evolution of Corporate Sponsorship in Sensitive Cultural Spheres in the Early 21st Century: Lessons from a Culture-Producing Marketing Unit

  Holt, F., 2015, Prekäre Genres: Zur Ästhetik peripherer, apokrypher und liminaler Gattungen. Berger, H., Döhl, F. & Morsch, T. (eds.). Bielefeld: Transcript Verlag, p. 255-288 34 p. (Edition Kulturwissenschaft; No. 56).

  Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

• The Experience of Truth in Jazz Improvisation

  Olsen, J. S., 2 Nov 2015, Truth and Experience: Between Phenomenology and Hermeneutics. Jørgensen, D., Chiurazzi, G. & Tinning, S. (eds.). Newcastle upon Tyne: Cambridge Scholars Publishing, p. 309-330

  Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

• Theory of innovation

  Sundbo, J., 2015, International Encyclopedia of the Social and Behavioral sciences. Wright, J. D. (ed.). 2 ed. Oxford: Elsevier, p. 169-174 6 p.

  Research output: Chapter in Book/Report/Conference proceeding › Encyclopedia chapter › Research › peer-review

• Towards a Multi-level Framework of Collaborative Innovation in Tourism

  Høegh-Guldberg, O. & Fuglsang, L., 2015, Proceedings: The 25th Annual RESER Conference ”Innovative Services in the 21st Century”. Sundbo, J., Fuglsang, L., Sørensen, F. & Balslev, N. (eds.). Roskilde: Roskilde Universitet

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File

• Turister i Danmark skal have mere value-for-money

  Sørensen, F. & Jensen, J. F., 10 May 2015

  Research output: Other contribution › Net publication - Internet publication › Communication

• User involvement and supporting tools in business-to-business service innovations: insights from facility management services

  Scupola, A. & Nardelli, G., 2015.

  Research output: Contribution to conference › Paper › Research › peer-review

• Vær mere kritisk ved børsnoteringer

  Grünbaum, N. N., 29 Jul 2015, In: Boersen. 120, 143, p. 4 1 p.

  Research output: Contribution to journal › Contribution to newspaper - Feature article

• Value creation and knowledge development in tourism experience encounters

  Sørensen, F. & Jensen, J. F., 2015, In: Tourism Management. 46, p. 336-346

  Research output: Contribution to journal › Journal article › Research › peer-review

• Vidensdynamikker og destinationsudvikling I kystturismen - Fire danske case-studier

  Halkier, H., Dredge, D. & Jørgensen, M. T., 2015

  Research output: Book/Report › Report › Research

• 2014

  3 grunde til at sænke kundens forventning

  Grünbaum, N. N., 19 Aug 2014

  Research output: Other contribution › Net publication - Internet publication › Communication

• Becoming China-Ready in the Scandinavian Tourism Industry

  Jørgensen, M. T., 13 Jun 2014.

  Research output: Contribution to conference › Conference abstract for conference › Communication

• Bridging conflicting innovation spheres of service innovation

  Fuglsang, L. & Sørensen, F., 2014. 12 p.

  Research output: Contribution to conference › Paper › Research › peer-review

• Catering to the Dragon - Perspectives From the Danish Tourism Industry on Chinese Incoming Tourism

  Jørgensen, M. T., 13 Jun 2014.

  Research output: Contribution to conference › Conference abstract for conference › Research

• Changing employee roles in the tourism service encoutner for tourism value creation: educational, managerial and organisational implications

  Forder, C. E. S., Sørensen, F. & Jensen, J. F., 2014.

  Research output: Contribution to conference › Conference abstract for conference › Research › peer-review

• Co-creation of tourism place experiences

  Sørensen, F. & Jensen, J. F., 2014.

  Research output: Contribution to conference › Paper › Research › peer-review

• Conclusion: Public Service Sector Innovation in Context

  Fuglsang, L. & Rønning, R., 2014, Framing Innovation in Public Service Sectors. Lars, F., Rolf, R. & Bo, E. (eds.). New York: Routledge, p. 218-233 16 p. (Routledge Studies in Innovation, Organizations and Technology; No. 30).

  Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

• Copenhagen

  Holt, F., 2014, Grove Music Online. Sadie, S. & Tyrrell, J. (eds.). Oxford: Oxford University Press

  Research output: Chapter in Book/Report/Conference proceeding › Encyclopedia chapter › Research

• Democracy Innovation and Public Authorities: Learning from the Danish Ministry of Taxation

  Langergaard, L. L. & Carstensen, H. V., 2014, In: The Innovation Journal - Public Sector Innovation Journal. 19, 1

  Research output: Contribution to journal › Journal article › Research › peer-review

  Open Access

  File

• Den skjulte krise i musikbranchen

  Holt, F., 2014, Performance-design 10 år. Harsløf, O. (ed.). Roskilde: Roskilde Universitet, p. 41-44

  Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research

• Destination brand experience and visitor behavior: Testing a scale in the tourism context

  Mattsson, J., Sørensen, F. & Barnes, S., 2014, In: Annals of Tourism Research. 48, p. 121–139

  Research output: Contribution to journal › Journal article › Research › peer-review

• Engagement in service innovation: A case study of innovation of a tourism service

  Fuglsang, L. & Nordli, A. J., 2014, Proceedings from the 24th Annual RESER Conference Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare. Toivonen, M. (ed.). Espoo: RESER, p. 436-444

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

• Entrepreneurship in the service sector as a product of alertness and judgment

  Elkjær, J. R., 16 Oct 2014. 27 p.

  Research output: Contribution to conference › Paper › Research › peer-review

  Open Access

  File

• Experience economy brimming with potential

  Sørensen, F. & Sundbo, J., 3 Mar 2014

  Research output: Other contribution › Net publication - Internet publication › Communication

• Fire gængse myter om outsourcing

  Grünbaum, N. N., 20 Jun 2014, In: Boersen.

  Research output: Contribution to journal › Contribution to newspaper - Feature article

• Forandring som forankring: Improvisation som klingende orden

  Olsen, J. S., 25 Aug 2014, 4 p.

  Research output: Other contribution › Research

• Framing Innovation in Public Service Sectors

  Fuglsang, L. (Editor), Rønning, R. (Editor) & Enquist, B. (Editor), 2014, New York: Routledge. 242 p. (Routledge Studies in Innovation, Organizations and Technology, Vol. 30).

  Research output: Book/Report › Anthology › Research › peer-review

• Guidelines for User Driven Service and E-Service Innovations

  Scupola, A., 2014, Smart organizations need smart artifacts: fostering interactions between people, technologies, and processes. Caporarello, L., Di Martino, B. & Martinez, M. (eds.). Heidelberg: Springer Science+Business Media, p. 229-241 (Lecture Notes in Information Systems and Organisation , Vol. 7).

  Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

• Ikke alle kunder bør tilfredstilles

  Grünbaum, N. N., 13 Aug 2014, In: Boersen. 119, 154

  Research output: Contribution to journal › Contribution to newspaper - Feature article

• Improvisationens mellemspil: Et alternativ til den systematiske feedbacks strategiske asymmetri

  Olsen, J. S., 30 Jun 2014, In: Samfundslederskab i Skandinavien. 29, 6, p. 535-556

  Research output: Contribution to journal › Journal article › Research › peer-review

• Indtjeningsparadokset blandt de små

  Grünbaum, N. N., 10 Apr 2014, In: Boersen.

  Research output: Contribution to journal › Contribution to newspaper - Feature article

• Innovation and social, public and private value

  Langergaard, L. L., Fuglsang, L. & Hulgård, L., 2014, Proceedings from the First international management conference of the Romanian Scientific Management Society: Challenges, Performances and Tendencies in the Organization Management. Nicolescu, O., Plesoianu, G., Ceptureanu, E. & Cirstea, A. C. (eds.). Societatea Academica de Management din Romania, 12 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

• Innovation in small and mediumsized firms in the security service industry: A case study of how security service companies can avoid the service squeeze by means of innovation and service development

  Langergaard, L. L., Møller, J. K. & Hansen, A. V., 2014, In: Danish Journal of Management and Business. 78, 1, 18 p.

  Research output: Contribution to journal › Journal article › Research › peer-review

  Open Access

  File

• Introduction. Framing Innovation in Public Services: A Contextual Approach

  Fuglsang, L., 2014, Framing Innovation in Public Service Sectors. Lars, F., Rolf, R. & Bo, E. (eds.). New York: Routledge, p. 1-17 17 p. (Routledge Studies in Innovation, Organizations and Technology, Vol. 30).

  Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

• Is the phenomenon political consumption overrated? Uncovering political intentions and values of organic food consumption.

  Grünbaum, N. N. & Stenger, M., 19 Dec 2014, Proceedings: 2nd Mediterranean Interdisciplinary Forum on Social Sciences and Humanities. European Scientific Institute, p. 285-299 15 p.

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File

• Kampskrift for Unytten!

  Olsen, J. S., 15 Nov 2014. 1 p.

  Research output: Contribution to conference › Paper › Communication

• Mangfoldighed, nicheproduktion og gastronomiske kundeoplevelser: vejen frem for små og mellemstore fødevarevirksomheder

  Sundbo, J., Zeihlund, J. & Olesen, B. N., 1 Feb 2014, Roskilde: Roskilde Universitet. 47 p.

  Research output: Book/Report › Book › Communication

• Meanings of Local Food in Danish Print Media: From Marginal to Mainstream

  Eriksen, S. N., 23 Jun 2014, In: International Journal of Sociology of Agriculture and Food. 21, 2, p. 209-226 17 p.

  Research output: Contribution to journal › Journal article › Research › peer-review

  Open Access

  File

• Measurement of service innovation project success: A practical tool and theoretical implications

  Sundbo, J., 11 Sept 2014, Proceedings from the 24th Annual RESER Conference Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare. Toivonen, M. (ed.). Espoo: RESER, p. 1315-1324

  Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

  Open Access

  File

• Museums for Pop and Rock Music in the Nordic Region and Beyond: A Report and Conversation with Project Partner, Denmark's Rock Museum

  Holt, F., 9 Jan 2014

  Research output: Other contribution › Net publication - Internet publication › Communication