Innovation in services and experiences

Organization profile

Organisation profile

Innovation in Service and Experience, in short ISE, is a research group in the Department of Social Sciences and Business at Roskilde University. Innovation in Services and Experience (ISE) was a prioritised area in the Department of Communication, Business and information Technologies (CBIT) 2012-14.

 

Research area

The research area is how the innovation approach, including entrepreneurship, can be used to understand and develop practices in companies and other organizations, the society and the economy. The group often carries out research in collaboration with practitioners in a joint learning and research process. The group has a particular focus on service industries and the experience economy (including tourism, creative industries, food industries) and public-private collaboration, as well as service innovation related to public services. Innovation is a concept that can be used theoretically and empirically to understand change and development processes. The research also focuses on the IT development as a carrier of innovation. Currently new developments in business and society emphasize service, experience, increased innovation and use of IT and new forms of organising and carrying out economic activities. Actual economic and industrial policy emphasizes innovation and entrepreneurship.

 

Focus on:

– Service innovation

– Experiences

– Tourism

– Digitalization

Publication network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2008 2019

Chinese Tourism in the Arctic North – Opportunities beyond the Economic

Jørgensen, M. T. & Bertelsen, R. G., 2019.

Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

Chinese Tourism in the Arctic North – Tourism as the canary in the coalmine

Jørgensen, M. T. & Bertelsen, R. G., 2019.

Research output: Contribution to conferenceConference abstract for conferenceResearchpeer-review

Citizen-driven mobilisation for ‘small tourism’ in a marginal place: a case of resilience practices

Bærenholdt, J. O., Fuglsang, L. & Sundbo, J., 2019, (In preparation).

Research output: Contribution to conferencePaperResearchpeer-review

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Projects 2008 2022

Activities 2006 2019

The 9th International Conference on Tourism and Hospitality between China-Spain

Matias Thuen Jørgensen (Participant)
30 Sep 2019

Activity: Participating in or organising an eventOrganisation and participation in conference

TURISMEPOLITISK TOPMØDE 2019

Matias Thuen Jørgensen (Participant)
2019

Activity: Participating in or organising an eventOrganisation and participation in conference

CONNECTING RESEARCH AND PRACTICE: CHINA TOURISM IN THE ARCTIC

Matias Thuen Jørgensen (Participant)
2019

Activity: Participating in or organising an eventParticipation in workshop, seminar, course

Press / Media

Vikingeborg skal genopbygges - sådan kan man lokke turisterne til

Flemming Sørensen

27/03/2019

1 media contribution

Press/Media: Press / Media

Elever skal være ambassadører

Flemming Sørensen

14/01/2019

1 item of media coverage

Press/Media: Press / Media