What counts, who counts? Standardization and emotional work in psychiatric care.

Dybbroe, B. (Lecturer)

    Activity: Talk or presentationLecture and oral contribution

    Description

    Work in the public health sector in Denmark (as well as in other European countries) has in the last 15-20 years been undergoing great changes due to on-going rationalization under headings such as New Public Management, LEAN and Evidence Based Medicine. In this paper we focus on standardization as the heart of this process, and we scrutinize the complex ways that different forms of standardization affect work in a specific field, the psychiatry, asking questions such as: What counts as work? How do social relations and hierarchies change? What are the implications for emotional work?
    Period18 Mar 201320 Mar 2013
    Event typeConference
    LocationNew York, United States