UNSW Australia (External organisation)

Mattsson, J. (Member)

    Activity: MembershipMembership in review committee

    Description

    PhD dissertation from University of New South Wales: An Examination of the Antecedents and Consequences of Customer Rage in Service Encounters by Jiraporn Surachartkumtonkun

    Expert in service research
    Period1 May 201115 Aug 2011
    Held atUNSW Australia , Australia
    Degree of RecognitionInternational