Other agents in the employment service – A case study of the outsourcing principles of Copenhagen municipality This project examines how outsourcing principles in Danish employment policies are manifested in other agents’ employment services, and which consequences this has for the employment options of unemployed academics. The research question is examined using the county of Copenhagen as a critical case. The project uses an induct approach, in which tender documents from the latest tenders of the county of Copenhagen and three interviews with unemployed academics are used as the central empirical data of the project. Firstly it is examined how the employment system has developed since 1990 and how the use of outsourcing has emerged. Three fundamental principles are identified: Outsourcing should lead to specialisation, efficiency and social disciplining. Using an understanding based on new-institutional theory, the outsourcingprinciples can be seen as rational myths, which make sense in a new public management thinking. The three identified principles are used consistently in the project as the basis of thematising and analysing the empirical data. This is with the aim of discovering how the principles affect other agents’ employment services; and thereby what the unemployed academics’ chances of reemployment are. In this analysis of the latest tender conditions by the City of Copenhagen, it appears that the outsourcingprinciples have consciously been included in the writing of the tender conditions. Furthermore it is possible to trace a decoupling of the specialisation in the employment services and of the purchase of capacity, as well as a decoupling of the policyproducing module, the authority-module and the action-oriented workmodules. Hereafter it is analysed how deeply the outsourcingprinciples have been institutionalised with the agents. It is concluded that Akademikernes have primarily seen regulative and normative institutionalisation, whereas a deeper cognitive institutionalisation can be seen with Ballisager. This difference can be explained using the understanding of the difference between the two organisations which are respectively an unemployment fund and a private company; thereby using the understanding of the differences in expectations and pressure from the outside world. Finally the investigation includes an analysis of whether the requirements of the unemployed are being met by the services offered by other agents. Based on the inter-views with the unemployed, we can conclude that they find specialisation and self-responsibility important in the process of finding a job. The unemployed support the outsourcingprinciples about specialisation and social regimentation. There is, however, not a foundation for concluding that the unemployed find that outsourcing requires these principles. It is concluded that there is a decoupling between goals and results. This decoupling is seen at Ballisager, which claims to be specialised, even though the unemployed see them as lacking in specialisation. Furthermore it is concluded that the unemployed view the outsourcing as a means of increasing capacity rather than quality, and therefore they do not find outsourcing to be a logical solution. Finally it is concluded that the requirements which seek to legitimise the rational myths of outsourcing and secure social regimentation, may limit the extent to which the goals of specialisation and efficiency are achieved.
|Uddannelser||Basis - Samfundsvidenskabelig Bacheloruddannelse, (Bachelor uddannelse) Basis|
|Udgivelsesdato||19 dec. 2013|
- Akademiker ledighed
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