The holistic work challenges and problems in Job Centre Copenhagen

Michael Hoffmeyer Bruus

Studenteropgave: Semesterprojekt


In this report, it has been studied how social workers in Jobcentre Copenhagen are experiencing challenges and problematic issues associated with the holistic work with unemployed or citizens on a sick leave caused by mental illness, and what requirements it will take to do a good caseworker work in these situations. This report is based on an inductive theory and method called Situational Analysis of Adele E. Clarke. The inductive approach has been fundamental to the study and involves mainly that the problem area and the empirical is studied without too many theoretical categories and entrenched understandings or explanations. This report comes to the conclusion that social workers face challenges and problematic issues that particularly derived from the interdisciplinary aspect that is oriented to collaborate with other professionals outside the Job Centre frames. In addition it requires some special personal qualities and professional skills in situations with mentally sick citizens. The personal qualities that are characterized by soft values and the ability to create the right presence. Furthermore, the situation calls for some professional skills, including knowing a little about everything and a knowledge of where or who can help citizens further.

UddannelserPsykologi, (Bachelor/kandidatuddannelse) Bachelor el. kandidat
Udgivelsesdato30 jun. 2014
VejledereKatiap Dupret


  • Holistic work
  • Mental illness
  • Caseworkers