By applying an approach founded in phenomenology, this dissertation sets out to explore how concepts such as the notion of being together and conveying an ambience can be applied to Computer Supported Collaborative Work (CSCW) systems. This is done by combining discussions of relevant theories with explorative practical work. We identify, unfold and discuss some of the key issues to implementing CSCW systems; such as awareness, embodied interaction and the use of metaphors. We have developed several design models for an awareness monitor to be applied to a specific product – the BSCW System, a web based collaborative tool created by researchers at GMD, Germany. The design models serve as vehicles for a hermeneutical design process and as fix points for discussions of our design suggestions, with a group of experienced users of the BSCW system. Finally we elaborate on our findings and locate the critical areas where CSCW systems may fail in terms of supporting the mentioned concepts. We also present a look into the ongoing challenges of using computers and the internet as platforms for collaborative work.
|Uddannelser||Master i Netbaseret Kommunikation (MCC), (Masteruddannelse) Master|
|Udgivelsesdato||1 jun. 2002|
- Embodied interaction