SKAT – En undersøgelse af inddrivelsesafdelingen

Sandra Victorson & Marwa El-Halabi

Studenteropgave: Semesterprojekt


This paper is produced by Sandra Victorson and Marwa El-Halabi, students of Institute of Society and globalization (ISG) at Roskilde University. This paper is written for the fifth semester in the subject Policy and Administration. This paper has had a duration of 3½ month. The paper is interested in the public department of taxes, because the arrears has only increased over the past years. The IT-system EFI, has been accused of being the main reason for the increase. Therefore the paper wants to examine which reasons there have been for the increase. The department of taxes has experienced a major organizational changes due to the merger in 2005 of the department of recovery of arrears. This paper examines why the merger has not been successful. The merger has not been successful, mainly due to the lack of structure and stability in the organization. Furthermore due to the lack of professionalism in the area. In addition, the merger have two main goals it wants to achieve - integration of local bailiffs belonging to municipalities and the ax bailiffs belonging to the public department of taxes, together with creating a new recovery organization, which both have not been successful. The goals have met many conflicts, that also caused the failure of the merger. The merger has not been successful, due to EFI could not be implemented under the merger, and has many technical errors.

UddannelserPolitik og Administration, (Bachelor/kandidatuddannelse) Bachelor el. kandidat
Udgivelsesdato21 dec. 2015
VejledereBirgitte Poulsen


  • SKAT
  • inddrivelse