Når svage læsere bruger hjemmesiden

Peter Iversen

Studenteropgave: Masterprojekt

Abstrakt

While much is being done in Danish public homepages to en-sure accessibility for groups of disabled readers, not much at-tention has been paid to low literacy readers and their specific needs. Research indicates that between 12 and 46 percent of the population may be categorized as low literacy readers. This thesis focuses on how the web editors can fascilitate comprehen-sion of public web pages for the low literate user. The scope of the thesis is limited to the textual content of web pages. Theories of personas and scenarios, usability, orality and liter-acy, usefulness and context and interaction designs are looked into. The thesis addresses the question of how this theoretical input may contribute to the creation of web pages with im-proved readability. Furthermore, qualitative interviews with low literacy readers has been conducted. The theoretical contributions in combination with the analysis of the interviews are used to design a homepage functionality benefitting low literacy readers, also acting as guideline to assist public web managers in the communication with low literacy users. A central consideration is that public web managers should be ensured a greater understanding and empathy for low literacy readers and their situation where one major obstacle is the fact that low literacy readers are also slow readers.

UddannelserMaster i Netbaseret Kommunikation (MCC), (Masteruddannelse) Master
SprogDansk
Udgivelsesdato9 jun. 2007

Emneord

  • usability
  • accessibility
  • hjemmeside
  • svage læsere