The aim of our thesis has been to focus on meetings as an oral communication channel - done from a management perspective. We have thus chosen to analyze what factors determine the oral management communication and how these factors govern how effectively the depart-ment meetings is perceived and how the manager (HJ) can work with these elements in order to optimize the potential of the department meetings as a communication channel. A three-step empirical data collection provides the background for our analysis; respectively initial and follow-up interviews with the head of department and the staff as well as observa-tions at four department meetings. In addition our theory includes the election: Karl E. Weick’s sensemaking theory, Watzlawick’s communication theory, Kirkeby’s management theory and Schultz’s theory of culture in organizations. Our analysis shows that the manager leadership style, leadership skills and management communication affects many different aspects including the sensemaking process, which according to all our theorists is essential for HJ’s oral management communication. We can thus conclude that there are many elements that HJ should have in mind in his leader-ship communication using his management style and leadership qualities. It is important, that HJ works with these elements in order to optimize the potential of the department meetings.
|Uddannelser||Kommunikation, (Bachelor/kandidatuddannelse) KandidatVirksomhedsstudier, (Bachelor/kandidatuddannelse) Kandidat|
|Udgivelsesdato||21 dec. 2009|