The purpose of this report is to make citizens of Copenhagen feel safe about icicles. At the moment, many citizens feel unsafe walking the streets while icicles are hanging from the roofs. The risk of being hit by an icicle is low but since the consequence can be fatal, many citizens regard icicles as being extremely dangerous. It is a recurrent phenomenon every year and thus a problem to address. We designed a signpost that clearly points out – contrary to several of the winter blocks - when and why to pay attention. Besides the signpost, we developed two additional solutions: a poster and a website to supplement our blocking. The three solutions support each other and constitute one solution together. We employ risk communication to learn how to communicate a risk to the citizens in the best possible way using dialogue and trust as the most important elements. Through user-driven design we get the citizens to commit to our design and provide feedback. Furthermore, the design is based on various theories such as pictograms, symbols, gestalt concepts and perception. Our methodical approach is predominantly hermeneutic and our stakeholders have in big scale consistently been involved in the study. This approach has been essential for understanding the citizens’ personal experiences with icicles. Our design is based on our theoretical and methodical choices. Our report concludes that the best solution of the problem is information consisting of a signpost, a website and a poster.
|Uddannelser||Basis - Humanistisk-Teknologisk Bacheloruddannelse, (Bachelor uddannelse) Basis|
|Udgivelsesdato||6 jun. 2011|