Casestudie af innovative processor i Post Danmark

Ronni Andersen & Morten Achton

Studenteropgave: Semesterprojekt


This project-report takes its point of departure in a large picture, of why it is important, for an organization, to innovate, in hostile markets. The project has its focus based on a case study on a postal distribution center, where there has been implemented a LEAN mindset to minimize waste. To help doing so, there has been institutionalized a LEAN approach, called Kaizen, utilized through board meetings. The project seeks to investigate, what innovative opportunities the employees have within this framework. The methodological approach is, through semi-structured interviews, there has been gathered empirical knowledge of the case at hand. To minimize the numbers of interviews needed, to get the broadest perspective, the postmaster and an employee has been interviewed. To analyze this data, there will be a theoretical foundation, based on employee-driven innovation, LEAN, and intrapreneurship. Based on the analysis, the main findings were, that the way that the team meetings are constructed, gives the employees opportunities to initiate and involve themselves in the innovative process, though the lack of a general overview seems to be a hindrance. The busy workday and the way the postmaster prioritize the team meetings have a direct effect on the opportunities to involve the employees in the innovative process. The busy schedule of the workers and a de-prioritization of the meetings can cause hindrances for this involvement, and end up being the reason for unutilized human potential.

UddannelserVirksomhedsledelse, (Bachelor/kandidatuddannelse) Bachelor el. kandidat
Udgivelsesdato17 jun. 2013
VejledereJesper Schlamowitz


  • Innovation