Learning is important to improvement. But how do you make sure that the right lessons are learned? In a case of Digital Post digitalization from Denmark the project of coercive e-government was presented as a success but when taking a closer look a very different story emerges. We present and discuss the case using project management theory and IT project success theory as a lens for understanding. Our conclusion being that you need to do a thorough and extensive analysis to elicit the real learning from a large and complex e-government project.
|Titel||Project management for achieving change|
|Redaktører||Jan Pries-Heje, Per Svejvig|
|Status||Udgivet - 2016|
|Navn||Danish Project Management Research Conference (DAPMARC)|
Pries-Heje, J., & Berger, J. B. (2016). When stage setting a success gets in the way of real learning. I J. Pries-Heje, & P. S. (red.), Project management for achieving change (Bind 2016, s. 151-180). Roskilde Universitetsforlag. Danish Project Management Research Conference (DAPMARC)