Using Social Media for Service Innovations: Challenges and Pitfalls

Ada Scupola, Hanne Westh Nicolajsen

Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

Originalsprog	Engelsk
Tidsskrift	International Journal of E-Business Research
Vol/bind	9
Udgave nummer	3
Sider (fra-til)	27-37
ISSN	1548-1131
Status	Udgivet - 2013

Link til dokument

When the customer encounter the employee
Scupola, A.
KINO
01/01/2008 → 31/12/2011
Projekter: Projekt › Forskning

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title = "Using Social Media for Service Innovations: Challenges and Pitfalls",

author = "Ada Scupola and Nicolajsen, {Hanne Westh}",

year = "2013",

language = "English",

volume = "9",

pages = "27--37",

journal = "International Journal of E-Business Research",

issn = "1548-1131",

publisher = "I G I Global",

number = "3",

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