Tutoring executives online: What drives perceived quality

Stephane Bignoux, Kristian J. Sund

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Resumé

Studies of learning and student satisfaction in the context of online university programmes have largely neglected programmes catering specifically to business executives. Such executives have typically been away from higher education for a number of years, and have collected substantial practical experience in the subject matters they are taught. Their expectations in terms of both content and delivery may therefore be different from non-executive students. We explore perceptions of the quality of tutoring in the context of an online executive MBA programme through participant interviews. We find that in addition to some of the tutor behaviours already discussed in the literature, executive students look specifically for practical industry knowledge and experience in tutors, when judging how effective a tutor is. This has implications for both the recruitment and training of online executive MBA tutors.
Studies of learning and student satisfaction in the context of online university programmes have largely neglected programmes catering specifically to business executives. Such executives have typically been away from higher education for a number of years, and have collected substantial practical experience in the subject matters they are taught. Their expectations in terms of both content and delivery may therefore be different from non-executive students. We explore perceptions of the quality of tutoring in the context of an online executive MBA programme through participant interviews. We find that in addition to some of the tutor behaviours already discussed in the literature, executive students look specifically for practical industry knowledge and experience in tutors, when judging how effective a tutor is. This has implications for both the recruitment and training of online executive MBA tutors.
SprogEngelsk
TidsskriftBehaviour and Information Technology
Vol/bind37
Udgave nummer7
Sider703
Antal sider713
ISSN0144-929X
DOI
StatusUdgivet - jun. 2018

Citer dette

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Tutoring executives online: What drives perceived quality. / Bignoux, Stephane; Sund, Kristian J.

I: Behaviour and Information Technology, Bind 37, Nr. 7, 06.2018, s. 703.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

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