@inbook{6706fe28ad254ca9a67d5664ef255468,
title = "Towards a Deeper Understanding of Public Sector Service Innovation",
author = "Langergaard, {Luise Li} and Scheuer, {John Damm}",
year = "2012",
doi = "10.1007/978-1-4614-1972-3_31",
language = "English",
isbn = "978-1-4614-1971-6",
series = "Service Science: Research and Innovations in the Service Economy",
publisher = "Springer Science+Business Media",
pages = "167--194",
editor = "L.A. Macaulay and I. Miles and J. Wilby and Y.L. Tan and B. Theoudoulidis and L. Zhao",
booktitle = "Case Studies in Service Innovation",
address = "Germany",
}