Tourism practices and experience value creation: The case of a themed attraction restaurant

Flemming Sørensen*, Lars Fuglsang, Jon Sundbo, Jens Friis Jensen

*Corresponding author

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Abstract

This article uses practice theory to analyse experience value creation in an innovative tourism setting characterised by high interdependence between tourism actors. The theory is applied in a case- and action-oriented study of a themed restaurant in a medieval re-enactment centre. It exemplifies how integration of a restaurant into a specific attraction theme provides opportunities for experience value co-creation through tourism practices. It also illustrates how integration can cause co-destruction of experience value. The action-oriented part of the study included a workshop, interviews and other communication with relevant actors. It aimed to sustain a change of practices, providing solutions to issues of value-co-destruction found in the case study. The article theorises and illustrates the complexity of experience value creation in complex tourist settings and suggests how a practice theory approach to innovation may lead to value creation in tourism and be a powerful tool for tourism managers.
OriginalsprogEngelsk
TidsskriftTourist Studies
Vol/bind20
Udgave nummer3
Sider (fra-til)271–297
Antal sider27
ISSN1468-7976
DOI
StatusUdgivet - 1 sep. 2020

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