The Process Perspective on Trust in Organizations

    Publikation: KonferencebidragPaperForskningpeer review

    Resumé

    Flere tillidsforskere har peget på relevansen af procesperspektivet for at forstå tillid i organisationer. I dette paper gives en opsamlende diskussion af tidligere forsøg på at anvende procesperspektivet på tillid. Der skelnes mellem et blødt og et stærkt procesperspektiv. Det fremgår af gennemgangen at stort set alle procesorienterede tillidsforskere har anvendt et svagt procesperspektiv med udgangspunkt i spørgsmål som: hvordan startes tillidsprocesser; hvordan tillidsprocessen kan udvikles over tid; og hvordan kan vi forstå kvalitative forandringer af tillid i løbet af en relations historie? Der gives nogle eksempler på nogle få forskere der anvender et stærkt procesperspektiv. Sammenfattende argumenteres at procespektivet generelt kan bidrage til at øge forståelse af udviklingen af tillid over tid og at det stærke procesperspektiv især kan være interessant at anvende i den fremtidige tillidsforskning for nærmere at forstå de mikro-processer, der medvirker til at skabe tillidsværdighed og tillid.
    OriginalsprogEngelsk
    Publikationsdato2009
    Antal sider24
    StatusUdgivet - 2009
    BegivenhedFirst International Symposium on Process Organization Studies - Pissouri, Cyprus, Grækenland
    Varighed: 11 jun. 200913 jun. 2009
    Konferencens nummer: 1

    Konference

    KonferenceFirst International Symposium on Process Organization Studies
    Nummer1
    LandGrækenland
    ByPissouri, Cyprus
    Periode11/06/200913/06/2009

    Emneord

    • tillid
    • proces
    • organisation

    Citer dette

    Jagd, S. (2009). The Process Perspective on Trust in Organizations. Afhandling præsenteret på First International Symposium on Process Organization Studies, Pissouri, Cyprus, Grækenland.
    Jagd, Søren. / The Process Perspective on Trust in Organizations. Afhandling præsenteret på First International Symposium on Process Organization Studies, Pissouri, Cyprus, Grækenland.24 s.
    @conference{0f0ee89067f411de89b4000ea68e967b,
    title = "The Process Perspective on Trust in Organizations",
    abstract = "Several trust researchers have pointed to the relevance of the process perspective for understanding trust in organizations. In this paper I review the attempts to apply the process perspective in trust research distinguishing between a soft and a strong process perspective. It appears that nearly all process oriented trust researchers have applied the weak process perspective having studied questions like: how trust processes get started; how the trust process may grow and develop over time; and how to understand the qualitative transformations of trust in the course of a relationship’s history? A few examples of studies applying a strong process perspective to trust in organizations is discussed.  Summarising, I argue that the process perspective, in general, may contribute furthering the understanding of the complexities of the development of trust over time and that the strong process perspective in particular may be important and interesting way ahead for trust research opening up for an understanding of the micro-processes that constitutes trust and trustworthiness.",
    keywords = "tillid, proces, organisation, trust, process, organisation",
    author = "S{\o}ren Jagd",
    year = "2009",
    language = "English",
    note = "null ; Conference date: 11-06-2009 Through 13-06-2009",

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    Jagd, S 2009, 'The Process Perspective on Trust in Organizations' Paper fremlagt ved First International Symposium on Process Organization Studies, Pissouri, Cyprus, Grækenland, 11/06/2009 - 13/06/2009, .

    The Process Perspective on Trust in Organizations. / Jagd, Søren.

    2009. Afhandling præsenteret på First International Symposium on Process Organization Studies, Pissouri, Cyprus, Grækenland.

    Publikation: KonferencebidragPaperForskningpeer review

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    N2 - Several trust researchers have pointed to the relevance of the process perspective for understanding trust in organizations. In this paper I review the attempts to apply the process perspective in trust research distinguishing between a soft and a strong process perspective. It appears that nearly all process oriented trust researchers have applied the weak process perspective having studied questions like: how trust processes get started; how the trust process may grow and develop over time; and how to understand the qualitative transformations of trust in the course of a relationship’s history? A few examples of studies applying a strong process perspective to trust in organizations is discussed.  Summarising, I argue that the process perspective, in general, may contribute furthering the understanding of the complexities of the development of trust over time and that the strong process perspective in particular may be important and interesting way ahead for trust research opening up for an understanding of the micro-processes that constitutes trust and trustworthiness.

    AB - Several trust researchers have pointed to the relevance of the process perspective for understanding trust in organizations. In this paper I review the attempts to apply the process perspective in trust research distinguishing between a soft and a strong process perspective. It appears that nearly all process oriented trust researchers have applied the weak process perspective having studied questions like: how trust processes get started; how the trust process may grow and develop over time; and how to understand the qualitative transformations of trust in the course of a relationship’s history? A few examples of studies applying a strong process perspective to trust in organizations is discussed.  Summarising, I argue that the process perspective, in general, may contribute furthering the understanding of the complexities of the development of trust over time and that the strong process perspective in particular may be important and interesting way ahead for trust research opening up for an understanding of the micro-processes that constitutes trust and trustworthiness.

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    KW - organisation

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    Jagd S. The Process Perspective on Trust in Organizations. 2009. Afhandling præsenteret på First International Symposium on Process Organization Studies, Pissouri, Cyprus, Grækenland.