Take Users Seriously, But Take a Deeper Look: Organizational and Technical Effects from Designing with an Ethnographically Inspired Approach

Jesper Simonsen; Finn Kensing

Take Users Seriously, But Take a Deeper Look: Organizational and Technical Effects from Designing with an Ethnographically Inspired Approach

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Abstract

The paper presents a conceptual framework and a coherent method for design in an organizational context within the PD tradition. The MUST method has been developed throughout 10 projects in Danish and American organiza-tions, and it has recently been evaluated, and adopted by IT professionals within a large Danish organization. The method is based on thorough participation with users and managers, and it combines the use of ethnographic tech-niques and intervention. The paper describes the application area and perspective of the MUST method, presents six general principles on which the method is based, and describes five main activities providing a stepwise decision making process in relation to the overall design process. The paper concludes with a brief comparison of the MUST method with other approaches and by summing up the main points.

Originalsprog	Engelsk
Titel	PDC'94 Proceedings of the Third Biennial Conference on Participatory Design
Redaktører	Randall Trigg, Susan Irwin Anderson, Elizabeth Dykstra-Erickson
Forlag	CPSR
Publikationsdato	1994
Sider	47-58
Status	Udgivet - 1994
Begivenhed	The Third Biennial Conference on Participatory Design - Sheraton Imperial Hotel and Conference Center, Chapel Hill, North Carolina, USA Varighed: 26 okt. 1994 → 27 okt. 1994 http://cpsr.org/prevsite/conferences/pdc94/home.html/

Konference

Konference	The Third Biennial Conference on Participatory Design
Lokation	Sheraton Imperial Hotel and Conference Center
Land/Område	USA
By	Chapel Hill, North Carolina
Periode	26/10/1994 → 27/10/1994
Internetadresse	http://cpsr.org/prevsite/conferences/pdc94/home.html/

Link til dokument

http://ojs.ruc.dk/index.php/pdc/article/view/107Licens: Andet

Citer dette

Simonsen, J., & Kensing, F. (1994). Take Users Seriously, But Take a Deeper Look: Organizational and Technical Effects from Designing with an Ethnographically Inspired Approach. I R. Trigg, S. Irwin Anderson, & E. Dykstra-Erickson (red.), PDC'94 Proceedings of the Third Biennial Conference on Participatory Design (s. 47-58). CPSR. http://ojs.ruc.dk/index.php/pdc/article/view/107

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abstract = "The paper presents a conceptual framework and a coherent method for design in an organizational context within the PD tradition. The MUST method has been developed throughout 10 projects in Danish and American organiza-tions, and it has recently been evaluated, and adopted by IT professionals within a large Danish organization. The method is based on thorough participation with users and managers, and it combines the use of ethnographic tech-niques and intervention. The paper describes the application area and perspective of the MUST method, presents six general principles on which the method is based, and describes five main activities providing a stepwise decision making process in relation to the overall design process. The paper concludes with a brief comparison of the MUST method with other approaches and by summing up the main points.",

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Simonsen, J & Kensing, F 1994, Take Users Seriously, But Take a Deeper Look: Organizational and Technical Effects from Designing with an Ethnographically Inspired Approach. i R Trigg, S Irwin Anderson & E Dykstra-Erickson (red), PDC'94 Proceedings of the Third Biennial Conference on Participatory Design. CPSR, s. 47-58, The Third Biennial Conference on Participatory Design, Chapel Hill, North Carolina, USA, 26/10/1994. <http://ojs.ruc.dk/index.php/pdc/article/view/107>

Take Users Seriously, But Take a Deeper Look: Organizational and Technical Effects from Designing with an Ethnographically Inspired Approach. / Simonsen, Jesper; Kensing, Finn.
PDC'94 Proceedings of the Third Biennial Conference on Participatory Design. red. / Randall Trigg; Susan Irwin Anderson; Elizabeth Dykstra-Erickson. CPSR, 1994. s. 47-58.

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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