Supporting Hospital Inter-departmental Coordination of work with Electronic Whiteboards

Jens Vejrup Lassen, Jesper Simonsen

    Publikation: KonferencebidragPaperForskningpeer review

    Abstract

    We present an ethnographic study of the organizational aspects of the use of an electronic whiteboard (EW) system implemented in a Danish hospital located in Nykøbing Falster (NFH) . The EW system had originally been developed for the emergency department (ED), but had later been extended to the entire hospital, and the study was conducted about 10 months after that time. The study focuses on coordination regarding inter-departmental ordering of surgical operations via the EW system. The research question asked whether clinicians experienced impacts or consequences, and the challenges in this respect. The results of the study show that the EW system had been configured and use of it organized in a manner that facilitates support of inter-departmental coordination. We identify, describe and discuss the challenges related to the difficulty of accommodating the heterogeneous practices and demonstrate the complexity of organizing cooperative work using artifacts and technology across organizational units.
    OriginalsprogEngelsk
    Publikationsdato13 aug. 2014
    Antal sider13
    StatusUdgivet - 13 aug. 2014
    Begivenhed37th Information Systems Research Seminar in Scandinavia: Designing Human Technologies - Ringsted, Danmark
    Varighed: 10 aug. 201413 aug. 2014

    Konference

    Konference37th Information Systems Research Seminar in Scandinavia
    LandDanmark
    ByRingsted
    Periode10/08/201413/08/2014

    Projekter

    Effects-Driven IT Development

    Simonsen, J., Hertzum, M., Granlien, M. S., Barlach, A., Karasti, T. H., Brandrup, M., Scheuer, J. D., Østergaard, K. L., Torkilsheyggi, A. M. Á., Gyldenkærne, C. & Bech, C. F.

    The project is co-funded by CSC Scandihealth A/S, Ministry of Science, Technology and Innovation, and Region Zealand

    01/01/200530/06/2023

    Projekter: ProjektForskning

    Clinical Communication

    Simonsen, J., Hertzum, M., Scheuer, J. D., Karasti, T. H., Østergaard, K. L., Brandrup, M. & Torkilsheyggi, A. M. Á.

    01/01/201330/06/2017

    Projekter: ProjektForskning

    CLIC: IT-Supported Clinical Communication

    Hertzum, M., Simonsen, J. & Torkilsheyggi, A. M. Á.

    01/05/201230/04/2015

    Projekter: ProjektForskning

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