Social Capital, ICT Use and Company Performance

Findings from the Medicon Valley Biotech Cluster

Charles Steinfield, Ada Scupola, Carolina López-Nicolás

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

    Resumé

    This study explores how some kinds of ICT uses, as well as social capital and other means of access to knowledge resources, are related to company performance in a knowledge-intensive business cluster. Data were collected through a survey of companies in the Medicon Valley biotech region located in Denmark and Southern Sweden. Responding companies included established producers of biotechnology-related products as well as small biotechnology start-up firms emphasizing research and development.  The results suggest that when ICT use was aimed at accessing and enhancing human and intellectual capital, such as use of online databases for recruitment, intranets to enhance employee access to information and education, and collaborative tools to connect with off-premise researchers, companies reported better performance outcomes. Social capital in the form of connections to people who can provide access to information and opportunity predicted company performance, particularly for small start-up companies. The pattern of results complements prior work that establishes the importance of social capital in regional business clusters by demonstrating how ICT use complements personal relationships to enhance the likelihood of success among companies in the region.
    OriginalsprogEngelsk
    TitelProceedings of the International Conference on Organizational Learning, Knowledge and Capabilities (OLKC)
    Antal sider17
    Publikationsdato2009
    StatusUdgivet - 2009
    BegivenhedInternational Conference on Organizational Learning, Knowledge and Capabilities (OLKC) - Amsterdam, Holland
    Varighed: 26 apr. 200928 apr. 2009
    Konferencens nummer: 10

    Konference

    KonferenceInternational Conference on Organizational Learning, Knowledge and Capabilities (OLKC)
    Nummer10
    LandHolland
    ByAmsterdam,
    Periode26/04/200928/04/2009

    Citer dette

    Steinfield, C., Scupola, A., & López-Nicolás, C. (2009). Social Capital, ICT Use and Company Performance: Findings from the Medicon Valley Biotech Cluster. I Proceedings of the International Conference on Organizational Learning, Knowledge and Capabilities (OLKC)
    Steinfield, Charles ; Scupola, Ada ; López-Nicolás, Carolina. / Social Capital, ICT Use and Company Performance : Findings from the Medicon Valley Biotech Cluster. Proceedings of the International Conference on Organizational Learning, Knowledge and Capabilities (OLKC). 2009.
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    title = "Social Capital, ICT Use and Company Performance: Findings from the Medicon Valley Biotech Cluster",
    abstract = "This study explores how some kinds of ICT uses, as well as social capital and other means of access to knowledge resources, are related to company performance in a knowledge-intensive business cluster. Data were collected through a survey of companies in the Medicon Valley biotech region located in Denmark and Southern Sweden. Responding companies included established producers of biotechnology-related products as well as small biotechnology start-up firms emphasizing research and development.  The results suggest that when ICT use was aimed at accessing and enhancing human and intellectual capital, such as use of online databases for recruitment, intranets to enhance employee access to information and education, and collaborative tools to connect with off-premise researchers, companies reported better performance outcomes. Social capital in the form of connections to people who can provide access to information and opportunity predicted company performance, particularly for small start-up companies. The pattern of results complements prior work that establishes the importance of social capital in regional business clusters by demonstrating how ICT use complements personal relationships to enhance the likelihood of success among companies in the region.",
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    Steinfield, C, Scupola, A & López-Nicolás, C 2009, Social Capital, ICT Use and Company Performance: Findings from the Medicon Valley Biotech Cluster. i Proceedings of the International Conference on Organizational Learning, Knowledge and Capabilities (OLKC). International Conference on Organizational Learning, Knowledge and Capabilities (OLKC), Amsterdam, Holland, 26/04/2009.

    Social Capital, ICT Use and Company Performance : Findings from the Medicon Valley Biotech Cluster. / Steinfield, Charles; Scupola, Ada; López-Nicolás, Carolina.

    Proceedings of the International Conference on Organizational Learning, Knowledge and Capabilities (OLKC). 2009.

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

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    T2 - Findings from the Medicon Valley Biotech Cluster

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    AU - Scupola, Ada

    AU - López-Nicolás, Carolina

    PY - 2009

    Y1 - 2009

    N2 - This study explores how some kinds of ICT uses, as well as social capital and other means of access to knowledge resources, are related to company performance in a knowledge-intensive business cluster. Data were collected through a survey of companies in the Medicon Valley biotech region located in Denmark and Southern Sweden. Responding companies included established producers of biotechnology-related products as well as small biotechnology start-up firms emphasizing research and development.  The results suggest that when ICT use was aimed at accessing and enhancing human and intellectual capital, such as use of online databases for recruitment, intranets to enhance employee access to information and education, and collaborative tools to connect with off-premise researchers, companies reported better performance outcomes. Social capital in the form of connections to people who can provide access to information and opportunity predicted company performance, particularly for small start-up companies. The pattern of results complements prior work that establishes the importance of social capital in regional business clusters by demonstrating how ICT use complements personal relationships to enhance the likelihood of success among companies in the region.

    AB - This study explores how some kinds of ICT uses, as well as social capital and other means of access to knowledge resources, are related to company performance in a knowledge-intensive business cluster. Data were collected through a survey of companies in the Medicon Valley biotech region located in Denmark and Southern Sweden. Responding companies included established producers of biotechnology-related products as well as small biotechnology start-up firms emphasizing research and development.  The results suggest that when ICT use was aimed at accessing and enhancing human and intellectual capital, such as use of online databases for recruitment, intranets to enhance employee access to information and education, and collaborative tools to connect with off-premise researchers, companies reported better performance outcomes. Social capital in the form of connections to people who can provide access to information and opportunity predicted company performance, particularly for small start-up companies. The pattern of results complements prior work that establishes the importance of social capital in regional business clusters by demonstrating how ICT use complements personal relationships to enhance the likelihood of success among companies in the region.

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    KW - ICT

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    Steinfield C, Scupola A, López-Nicolás C. Social Capital, ICT Use and Company Performance: Findings from the Medicon Valley Biotech Cluster. I Proceedings of the International Conference on Organizational Learning, Knowledge and Capabilities (OLKC). 2009