Service Management and Experience Management

Two Sides of the same Coin?

    Publikation: KonferencebidragPaperForskning

    OriginalsprogEngelsk
    Publikationsdato2009
    Antal sider6
    StatusUdgivet - 2009
    BegivenhedGoverning board of MOL - Copenhagen, Danmark
    Varighed: 4 sep. 20094 sep. 2009

    Seminar

    SeminarGoverning board of MOL
    LandDanmark
    ByCopenhagen
    Periode04/09/200904/09/2009

    Citer dette

    Mattsson, J. (2009). Service Management and Experience Management: Two Sides of the same Coin?. Afhandling præsenteret på Governing board of MOL, Copenhagen, Danmark.