Sensor-floors: Changing Work and Values in Care for Frail Older Persons

Based on an ethnographic study in a Danish residential care center, this article shows how the in-terplay of a sensor-floor technology and currently influential values of person-centeredness, priva-cy, and security in care transforms care work and care-interactions between residents and care workers. Based on an understanding of care as realized in a heterogeneous collective of human and non-human actors, the article illustrates how new modes of monitoring and interpreting residents’ care needs at a distance arise, and how a new organization of work focusing on quick and respon-sive care is established. These new care practices lead to conflicts between the values of privacy and security, to ambivalent experiences among care workers of simultaneously increased security and insecurity in work, and, paradoxically, also often to a decentering rather than person-centering of care. Instead of accommodating simultaneous compliance to the values of privacy, security and person-centeredness, the use of the sensor-floors makes the tensions between these values continu-ously and loudly present in daily care practices.