Remembered Experiences and Revisit Intentions: A Longitudinal Study of Safari Park Visitors

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Resumé

Tourism is an experience-intensive sector in which customers seek and pay for experiences above everything else. Remembering past tourism experiences is also crucial for an understanding of the present, including the predicted behaviours of visitors to tourist destinations. We adopt a longitudinal approach to memory data collection from psychological science, which has the potential to contribute to our understanding of tourist behaviour. In this study, we examine the impact of remembered tourist experiences in a safari park. In particular, using matched survey data collected longitudinally and PLS path modelling, we examine the impact of positive affect tourist experiences on the development of revisit intentions. We find that longer-term remembered experiences have the strongest impact on revisit intentions, more so than predicted or immediate memory after an event. We also find that remembered positive affect is temporally unstable and declines over time.
OriginalsprogEngelsk
TidsskriftTourism Management
Vol/bind57
Sider (fra-til)286-294
ISSN0261-5177
DOI
StatusUdgivet - 2016

Citer dette

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title = "Remembered Experiences and Revisit Intentions: A Longitudinal Study of Safari Park Visitors",
abstract = "Tourism is an experience-intensive sector in which customers seek and pay for experiences above everything else. Remembering past tourism experiences is also crucial for an understanding of the present, including the predicted behaviours of visitors to tourist destinations. We adopt a longitudinal approach to memory data collection from psychological science, which has the potential to contribute to our understanding of tourist behaviour. In this study, we examine the impact of remembered tourist experiences in a safari park. In particular, using matched survey data collected longitudinally and PLS path modelling, we examine the impact of positive affect tourist experiences on the development of revisit intentions. We find that longer-term remembered experiences have the strongest impact on revisit intentions, more so than predicted or immediate memory after an event. We also find that remembered positive affect is temporally unstable and declines over time.",
author = "Stuart Barnes and Jan Mattsson and Flemming S{\o}rensen",
year = "2016",
doi = "10.1016/j.tourman.2016.06.014",
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Remembered Experiences and Revisit Intentions : A Longitudinal Study of Safari Park Visitors. / Barnes, Stuart; Mattsson, Jan; Sørensen, Flemming.

I: Tourism Management, Bind 57, 2016, s. 286-294.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

TY - JOUR

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T2 - A Longitudinal Study of Safari Park Visitors

AU - Barnes, Stuart

AU - Mattsson, Jan

AU - Sørensen, Flemming

PY - 2016

Y1 - 2016

N2 - Tourism is an experience-intensive sector in which customers seek and pay for experiences above everything else. Remembering past tourism experiences is also crucial for an understanding of the present, including the predicted behaviours of visitors to tourist destinations. We adopt a longitudinal approach to memory data collection from psychological science, which has the potential to contribute to our understanding of tourist behaviour. In this study, we examine the impact of remembered tourist experiences in a safari park. In particular, using matched survey data collected longitudinally and PLS path modelling, we examine the impact of positive affect tourist experiences on the development of revisit intentions. We find that longer-term remembered experiences have the strongest impact on revisit intentions, more so than predicted or immediate memory after an event. We also find that remembered positive affect is temporally unstable and declines over time.

AB - Tourism is an experience-intensive sector in which customers seek and pay for experiences above everything else. Remembering past tourism experiences is also crucial for an understanding of the present, including the predicted behaviours of visitors to tourist destinations. We adopt a longitudinal approach to memory data collection from psychological science, which has the potential to contribute to our understanding of tourist behaviour. In this study, we examine the impact of remembered tourist experiences in a safari park. In particular, using matched survey data collected longitudinally and PLS path modelling, we examine the impact of positive affect tourist experiences on the development of revisit intentions. We find that longer-term remembered experiences have the strongest impact on revisit intentions, more so than predicted or immediate memory after an event. We also find that remembered positive affect is temporally unstable and declines over time.

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DO - 10.1016/j.tourman.2016.06.014

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VL - 57

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EP - 294

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JF - Tourism Management

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