Relationship quality in service encounters: the effects on satisfaction

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskning

    OriginalsprogEngelsk
    TitelThe seventh bi-annual world marketing congress
    Publikationsdato1996
    StatusUdgivet - 1996
    BegivenhedThe seventh bi-annual world marketing congress - Melbourne, Australien
    Varighed: 6 jul. 199610 jul. 1996

    Konference

    KonferenceThe seventh bi-annual world marketing congress
    LandAustralien
    ByMelbourne
    Periode06/07/199610/07/1996

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