Relationship quality in service encounters: the effects on satisfaction

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning

Originalsprog	Engelsk
Titel	The seventh bi-annual world marketing congress
Publikationsdato	1996
Status	Udgivet - 1996
Begivenhed	The seventh bi-annual world marketing congress - Melbourne, Australien Varighed: 6 jul. 1996 → 10 jul. 1996

Konference	The seventh bi-annual world marketing congress
Land/Område	Australien
By	Melbourne
Periode	06/07/1996 → 10/07/1996

Citer dette

@inproceedings{b1adf7c0abaa11db8289000ea68e967b,

title = "Relationship quality in service encounters: the effects on satisfaction",

author = "Jan Mattsson",

year = "1996",

language = "English",

booktitle = "The seventh bi-annual world marketing congress",

note = "The seventh bi-annual world marketing congress ; Conference date: 06-07-1996 Through 10-07-1996",

}