Reciprocity and professionalism in service encounters

preconditions for encounter-based service innovation

D. Isabella Caroline Sundbo

    Publikation: Bog/antologi/afhandling/rapportPh.d.-afhandlingForskning

    OriginalsprogEngelsk
    ForlagRoskilde Universitet
    Antal sider344
    StatusUdgivet - 2012

    Citer dette

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    title = "Reciprocity and professionalism in service encounters: preconditions for encounter-based service innovation",
    author = "Sundbo, {D. Isabella Caroline}",
    year = "2012",
    language = "English",
    publisher = "Roskilde Universitet",

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    Reciprocity and professionalism in service encounters : preconditions for encounter-based service innovation. / Sundbo, D. Isabella Caroline.

    Roskilde Universitet, 2012. 344 s.

    Publikation: Bog/antologi/afhandling/rapportPh.d.-afhandlingForskning

    TY - BOOK

    T1 - Reciprocity and professionalism in service encounters

    T2 - preconditions for encounter-based service innovation

    AU - Sundbo, D. Isabella Caroline

    PY - 2012

    Y1 - 2012

    M3 - Ph.D. thesis

    BT - Reciprocity and professionalism in service encounters

    PB - Roskilde Universitet

    ER -