| Originalsprog | Engelsk |
|---|
| Forlag | Roskilde Universitet |
|---|---|
| Antal sider | 344 |
| Status | Udgivet - 2012 |
Reciprocity and professionalism in service encounters: preconditions for encounter-based service innovation
D. Isabella Caroline Sundbo
Publikation: Bog/antologi/afhandling/rapport › Ph.d.-afhandling