Performance managenemt: External challenges and internal decouplings

Claus Brygger Jacobi

Publikation: KonferencebidragPaperForskning


This paper attempts to identify barriers that prevent performance management from being
genuinely result-based. By observing what happened when a Danish workfare reform was
implemented by applying performance management, it becomes apparent that there exists
internal decouplings on and between two levels; a decoupling between the
monitoring/evaluation of established performance indicators and the revising of these for
policy-making on future interventions, and a decoupling between the strategic
political/administrative level and operational street-level, inhibiting its adaption to local
circumstances. It is argued that the existence and severity of these internal decouplings
can best be explained by relating it to the overall governance blend and the character of
the public policy problem, which are here described as external challenges.
Antal sider16
StatusUdgivet - 2012
BegivenhedInternational Research Society for Public Management XVI Conference - University of Rome “Tor Vergata”, Rome, Italien
Varighed: 11 apr. 201213 apr. 2012


KonferenceInternational Research Society for Public Management XVI Conference
LokationUniversity of Rome “Tor Vergata”

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