Patron Sentiment of Employee-Customer Interaction

Exploring Hotel Customer Reviews through Machine Learning

Jan Mattsson, Flemming Sørensen, Stuart Barnes, Richard Rutter

Publikation: KonferencebidragKonferenceabstrakt til konferenceForskningpeer review

OriginalsprogEngelsk
Publikationsdato2019
StatusUdgivet - 2019
Begivenhed2019 AMS Annual Conference - Fairmont Hotel Vancouver, Vancouver, Canada
Varighed: 29 maj 201931 maj 2019
https://www.ams-web.org/m/event_details.asp?id=1113506

Konference

Konference2019 AMS Annual Conference
LokationFairmont Hotel Vancouver
LandCanada
ByVancouver
Periode29/05/201931/05/2019
Internetadresse

Citer dette

Mattsson, J., Sørensen, F., Barnes, S., & Rutter, R. (2019). Patron Sentiment of Employee-Customer Interaction: Exploring Hotel Customer Reviews through Machine Learning. Abstract fra 2019 AMS Annual Conference, Vancouver, Canada.