Participatory Design of Large-Scale Information Systems: A Reconstruction of the Iterative Prototyping Approach

Jesper Simonsen, Morten Hertzum

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

    Abstract

    In this article we discuss how to engage in large-scale information systems development by applying a participatory design (PD) approach that acknowledges the unique situated work practices conducted by the domain experts of modern organizations. We reconstruct the iterative prototyping approach into a PD process model that (1) emphasizes PD experiments as transcending traditional prototyping by evaluating fully integrated systems exposed to real work practices; (2) incorporates improvisational change management including anticipated, emergent, and opportunity-based change; and (3) extends initial design and development into a sustained and ongoing stepwise implementation that constitutes an overall technology-driven organizational change. The process model is presented through a largescale PD experiment in the Danish healthcare sector. We reflect on our experiences from this experiment and discuss three challenges to address when dealing with large-scale systems development.

    OriginalsprogEngelsk
    TitelConference Proceedings : Perspectives on Practice-Oriented Design Science 15th of maj 2008
    RedaktørerJørgen Ole Bærenholdt, Jesper Simonsen, John Damm Scheuer
    ForlagRoskilde Universitet
    Publikationsdato2008
    Sider57-72
    StatusUdgivet - 2008
    BegivenhedPerspectives on Practice-Oriented Design Science - Roskilde, Danmark
    Varighed: 15 maj 200815 maj 2008

    Konference

    KonferencePerspectives on Practice-Oriented Design Science
    LandDanmark
    ByRoskilde
    Periode15/05/200815/05/2008

    Citer dette

    Simonsen, J., & Hertzum, M. (2008). Participatory Design of Large-Scale Information Systems: A Reconstruction of the Iterative Prototyping Approach. I J. O. Bærenholdt, J. Simonsen, & J. D. Scheuer (red.), Conference Proceedings: Perspectives on Practice-Oriented Design Science 15th of maj 2008 (s. 57-72). Roskilde Universitet. http://jespersimonsen.dk/Downloads/Design_RUC_JS+MhZ.pdf