"Othering" in service encounters: how a professional mindset can hinder user innovation in services

D. Isabella Caroline Sundbo

Publikation: Bidrag til bog/antologi/rapport › Bidrag til bog/antologi › Forskning › peer review

Originalsprog	Engelsk
Titel	User-based Innovation in Services
Redaktører	Jon Sundbo, Marja Toivonen
Forlag	Edward Elgar Publishing
Publikationsdato	2011
Sider	45-70
Kapitel	3
ISBN (Trykt)	978-0-85793-195-5
Status	Udgivet - 2011

Citer dette

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title = "{"}Othering{"} in service encounters: how a professional mindset can hinder user innovation in services",

author = "Sundbo, {D. Isabella Caroline}",

year = "2011",

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