"Othering" in service encounters

how a professional mindset can hinder user innovation in services

D. Isabella Caroline Sundbo

    Publikation: Bidrag til bog/antologi/rapportBidrag til bog/antologiForskningpeer review

    OriginalsprogEngelsk
    TitelUser-based Innovation in Services
    RedaktørerJon Sundbo, Marja Toivonen
    ForlagEdward Elgar Publishing
    Publikationsdato2011
    Sider45-70
    Kapitel3
    ISBN (Trykt)978-0-85793-195-5
    StatusUdgivet - 2011

    Citer dette

    Sundbo, D. I. C. (2011). "Othering" in service encounters: how a professional mindset can hinder user innovation in services. I J. Sundbo, & M. Toivonen (red.), User-based Innovation in Services (s. 45-70). Edward Elgar Publishing.
    Sundbo, D. Isabella Caroline. / "Othering" in service encounters : how a professional mindset can hinder user innovation in services. User-based Innovation in Services. red. / Jon Sundbo ; Marja Toivonen. Edward Elgar Publishing, 2011. s. 45-70
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    author = "Sundbo, {D. Isabella Caroline}",
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    Sundbo, DIC 2011, "Othering" in service encounters: how a professional mindset can hinder user innovation in services. i J Sundbo & M Toivonen (red), User-based Innovation in Services. Edward Elgar Publishing, s. 45-70.

    "Othering" in service encounters : how a professional mindset can hinder user innovation in services. / Sundbo, D. Isabella Caroline.

    User-based Innovation in Services. red. / Jon Sundbo; Marja Toivonen. Edward Elgar Publishing, 2011. s. 45-70.

    Publikation: Bidrag til bog/antologi/rapportBidrag til bog/antologiForskningpeer review

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    M3 - Book chapter

    SN - 978-0-85793-195-5

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    BT - User-based Innovation in Services

    A2 - Sundbo, Jon

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    Sundbo DIC. "Othering" in service encounters: how a professional mindset can hinder user innovation in services. I Sundbo J, Toivonen M, red., User-based Innovation in Services. Edward Elgar Publishing. 2011. s. 45-70