New forms of knowledge challenge NPM-based management technologies

Bidragets oversatte titel: Nye vidensformer udfordrer NPM-baserede ledelsesteknologier

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Resumé

Denne artikel sammenligner fire forskellige danske kommunale sektorers ledelsesmodeller baseret på dokumentation og evaluering.

Artiklen ser modellerne som interventionskommunikation, og sammenligningen fokuserer på hvilket niveau interventionen finder sted, d.v.s. 1., 2, eller 3. ordensledelse.

De empiriske resultater viser, at modellerne historisk har udviklet sig fra meget procesintervention af 1. orden til øget fokus på 2. og 3. ordensledelse – men at 1. ordensintervention stadig fastholdes. Der har så at sige udviklet sig en symbiose mellem forskellige typer af interventioner.

For at sætte analysen i perspektiv diskuteres det - fra en kybernetisk synsvinkel - i hvilket omfang forskelle mellem de forskellige sektormodeller giver forskellige systemiske konsekvenser for fleksibiliteten på lokalt plan.

Artiklen diskuterer også nye tendenser inden for ledelsesmodellerne for de kommunale sektorer siden 2007. Den empiriske analyse viser, at New Public Management (NPM) stadig er meget levende i Danmark. Resultaterne støtter dog, at en ny dagsorden for den offentlige forvaltning er under udvikling, og peger på, at et nyt paradigme ser ud til at drives af et behov for en ny form for viden til at løse de komplekse problemer i fremtidens velfærdsproduktion.

Der gives empirisk støtte til de teorier, som fremhæver, at vi endnu ikke er nået "beyond" NPM og heller ikke "post-NPM". Udviklingen står ved en skillevej, hvor spørgsmålet er, hvorvidt et nyt paradigme er under udvikling inkrementelt eller NPM-modellerne blot justeres for at give bedre rum til løsning af de komplekse problemstillinger i velfærdsproduktionen.

De fire undersøgte kommunale sektorer er: ældreplejen, Folkeskolen, beskæftigelsesområdet og Natur og Miljø.
OriginalsprogEngelsk
TidsskriftLedelse & Erhvervsoekonomi
Vol/bind78
Udgave nummer1
Sider (fra-til)43-60
Antal sider18
ISSN0902-3704
StatusUdgivet - feb. 2014

Citer dette

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title = "New forms of knowledge challenge NPM-based management technologies",
abstract = "This article compares the management models of four Danish municipal sectorsbased on documentation and evaluation.The article sees the models as instances of interventional communication andsectors are compared with a view to determining at which level the interventionstake place, i.e. first-, second- or third-order management.The empirical results demonstrate that, historically, the models have shifted froma primary focus on first-order process intervention towards a stronger emphasison second- and third-order intervention – yet without abandoning first-order intervention. In other words, a symbiosis has evolved between the various types of intervention.To put the analysis into perspective, the discussion adopts a cybernetic point ofview and explores to which extent differences between the various sector modelsare associated with different systemic consequences to flexibility at the local level. Furthermore, the article discusses new trends in the management models Applied in the municipal sectors since 2007. The empirical analysis demonstrates that New Public Management (NPM) remains very much alive in Denmark. However, results also suggest that a new agenda for public administration is emerging and indicate that a new paradigm seems to be driven forward by the need for a new type of knowledge allowing us to address the complex issues associated with the future’s welfare generation.The article provides empirical support for theories claiming that we have not yetgone »beyond NPM«, nor are we in a »post NPM« era. The development is at acrossroads and the question is if a new paradigm is developing incrementally or if the NPM models are simply being adjusted to better accommodate the solution of the complex issues associated with the generation of welfare.The four municipal sectors studied are: eldercare services, primary and lowersecondary school services, employment services and nature & environmentalservices.",
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New forms of knowledge challenge NPM-based management technologies. / Neisig, Margit.

I: Ledelse & Erhvervsoekonomi, Bind 78, Nr. 1, 02.2014, s. 43-60.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

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