Medication Reconciliation as Repair Work

In Norway, the process of developing a national shared medication list has been underway for several years. The shared medication list provides an overview of all the medications used by a patient. However, its proper use requires that it be maintained regularly through so-called medication reconciliation processes in which health personnel clarify – and ask patients – what and how much medication they use. We explore the work embedded in the bedside medication reconciliation process at a hospital, the health personnel conducting this work and the implications for the shared medication list. Based on the information infrastructure literature and the concept of “repair work”, we argue that reconciliation processes can be conceptualized as collective repair work that needs to be continued after the shared medication list is implemented.