A Fata Morgana is a far-sight vision that disappears when you get closer. In a case study of a large healthcare system we find the notion of success to have the same characteristics as a fata morgana. We present the case and give an account of how it can be considered a project success. We then bring in the public opinion as seen through newspaper stories about the same case – and the success disappears again. This is important because we can use this dichotomy to identify coping strategies one can use as project owner and/or project manager to define and ensure that the project will be perceived as a success. We conclude the paper by summing up the coping strategies identified in a resulting framework.
|Status||Udgivet - 2019|
|Begivenhed||10th Scandinavian Conference on Information Systems - Nokia, Finland|
Varighed: 11 aug. 2019 → 14 aug. 2019
Konferencens nummer: 10
|Konference||10th Scandinavian Conference on Information Systems|
|Periode||11/08/2019 → 14/08/2019|
Fleron, B., Hansen, M. R. P., & Pries-Heje, J. (2019). Is Success in IT Projects a Fata Morgana? A Case Study of a Large Healthcare IT Project. Afhandling præsenteret på 10th Scandinavian Conference on Information Systems, Nokia, Finland. https://aisel.aisnet.org/scis2019/10/