Involving users in complex service systems’ innovation processes by means of ICT-based tools: The case of Facility Management services

Giulia Nardelli; Ada Scupola

Involving users in complex service systems’ innovation processes by means of ICT-based tools: The case of Facility Management services

Giulia Nardelli, Ada Scupola

Innovation i service og oplevelse

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Originalsprog	Engelsk
Titel	SIG SVC 2013 Workshop : Workshop theme: Delivering and Managing Services in “Systems of Service Systems
Antal sider	16
Forlag	ICIS
Publikationsdato	2013
Status	Udgivet - 2013
Begivenhed	Service Science: SIG SVC 2013 Workshop: Pre-ICIS Workshop on Service Science - Milano, Milano, Italien Varighed: 15 dec. 2013 → 15 dec. 2013 http://servicescience.wiwi.uni-frankfurt.de/sig-svc-2013/

Workshop

Workshop	Service Science: SIG SVC 2013 Workshop
Lokation	Milano
Land/Område	Italien
By	Milano
Periode	15/12/2013 → 15/12/2013
Internetadresse	http://servicescience.wiwi.uni-frankfurt.de/sig-svc-2013/

Link til dokument

http://servicescience.wiwi.uni-frankfurt.de/fileadmin/templates/uploads/pdfs/Proceedings_SIG_SVC_ICIS_13.pdf

ICT-based innovation in facility services
Scupola, A.
01/09/2011 → 01/10/2014
Projekter: Projekt › Forskning

Citer dette

Nardelli, G., & Scupola, A. (2013). Involving users in complex service systems’ innovation processes by means of ICT-based tools: The case of Facility Management services. I SIG SVC 2013 Workshop : Workshop theme: Delivering and Managing Services in “Systems of Service Systems ICIS. http://servicescience.wiwi.uni-frankfurt.de/fileadmin/templates/uploads/pdfs/Proceedings_SIG_SVC_ICIS_13.pdf

@inproceedings{5d78bd5ed2e54f2c80808e7d68a85623,

title = "Involving users in complex service systems{\textquoteright} innovation processes by means of ICT-based tools: The case of Facility Management services",

author = "Giulia Nardelli and Ada Scupola",

year = "2013",

language = "English",

booktitle = "SIG SVC 2013 Workshop",

publisher = "ICIS",

note = "Service Science: SIG SVC 2013 Workshop : Pre-ICIS Workshop on Service Science, SIG SVC 2013 ; Conference date: 15-12-2013 Through 15-12-2013",

url = "http://servicescience.wiwi.uni-frankfurt.de/sig-svc-2013/",

}

Nardelli, G & Scupola, A 2013, Involving users in complex service systems’ innovation processes by means of ICT-based tools: The case of Facility Management services. i SIG SVC 2013 Workshop : Workshop theme: Delivering and Managing Services in “Systems of Service Systems. ICIS, Service Science: SIG SVC 2013 Workshop, Milano, Italien, 15/12/2013. <http://servicescience.wiwi.uni-frankfurt.de/fileadmin/templates/uploads/pdfs/Proceedings_SIG_SVC_ICIS_13.pdf>

Involving users in complex service systems’ innovation processes by means of ICT-based tools: The case of Facility Management services. / Nardelli, Giulia; Scupola, Ada.
SIG SVC 2013 Workshop : Workshop theme: Delivering and Managing Services in “Systems of Service Systems. ICIS, 2013.

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Involving users in complex service systems’ innovation processes by means of ICT-based tools: The case of Facility Management services

Workshop

Link til dokument

Projekter

ICT-based innovation in facility services

Citer dette