Investigating the Link between Online and Offline Customer Satisfaction and Loyalty

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Originalsprog	Engelsk
Titel	European Academy of Management annual conference proceedings
Forlag	HEC Paris
Publikationsdato	2008
Status	Udgivet - 2008
Begivenhed	European Academy of Management EURAM - Paris, Frankrig Varighed: 16 maj 2007 → 19 maj 2007

Konference	European Academy of Management EURAM
Land/Område	Frankrig
By	Paris
Periode	16/05/2007 → 19/05/2007

Citer dette

@inproceedings{bcf48b50b94411dc9601000ea68e967b,

title = "Investigating the Link between Online and Offline Customer Satisfaction and Loyalty",

author = "Jan Mattsson",

year = "2008",

language = "English",

booktitle = "European Academy of Management annual conference proceedings",

publisher = "HEC Paris",

note = "European Academy of Management EURAM ; Conference date: 16-05-2007 Through 19-05-2007",

}