Information Classification on University Websites

A Cross-Country Card Sort Study

Ather Nawaz, Torkil Clemmensen, Morten Hertzum

Publikation: Bidrag til tidsskriftKonferenceartikelForskningpeer review

Resumé

Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicated group differences in user classification and related task performances differences. The main implications of the study were that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.
OriginalsprogEngelsk
TidsskriftTUCS Lecture Notes
Vol/bind34
Udgave nummer15
Sider (fra-til)528-542
Antal sider15
ISSN1797-8823
StatusUdgivet - 2011

Emneord

  • website structure
  • information architecture
  • classification
  • categorization
  • card sorting

Citer dette

Nawaz, A., Clemmensen, T., & Hertzum, M. (2011). Information Classification on University Websites: A Cross-Country Card Sort Study. TUCS Lecture Notes, 34(15), 528-542.
Nawaz, Ather ; Clemmensen, Torkil ; Hertzum, Morten. / Information Classification on University Websites : A Cross-Country Card Sort Study. I: TUCS Lecture Notes. 2011 ; Bind 34, Nr. 15. s. 528-542.
@inproceedings{17795f897af2479c83852fcec113fe50,
title = "Information Classification on University Websites: A Cross-Country Card Sort Study",
abstract = "Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicated group differences in user classification and related task performances differences. The main implications of the study were that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.",
keywords = "website structure, information architecture, classification, categorization, card sorting",
author = "Ather Nawaz and Torkil Clemmensen and Morten Hertzum",
year = "2011",
language = "English",
volume = "34",
pages = "528--542",
journal = "TUCS Lecture Notes",
issn = "1797-8823",
publisher = "Turku Centre for Computer Science",
number = "15",

}

Nawaz, A, Clemmensen, T & Hertzum, M 2011, 'Information Classification on University Websites: A Cross-Country Card Sort Study', TUCS Lecture Notes, bind 34, nr. 15, s. 528-542.

Information Classification on University Websites : A Cross-Country Card Sort Study. / Nawaz, Ather; Clemmensen, Torkil; Hertzum, Morten.

I: TUCS Lecture Notes, Bind 34, Nr. 15, 2011, s. 528-542.

Publikation: Bidrag til tidsskriftKonferenceartikelForskningpeer review

TY - GEN

T1 - Information Classification on University Websites

T2 - A Cross-Country Card Sort Study

AU - Nawaz, Ather

AU - Clemmensen, Torkil

AU - Hertzum, Morten

PY - 2011

Y1 - 2011

N2 - Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicated group differences in user classification and related task performances differences. The main implications of the study were that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

AB - Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicated group differences in user classification and related task performances differences. The main implications of the study were that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

KW - website structure

KW - information architecture

KW - classification

KW - categorization

KW - card sorting

M3 - Conference article

VL - 34

SP - 528

EP - 542

JO - TUCS Lecture Notes

JF - TUCS Lecture Notes

SN - 1797-8823

IS - 15

ER -