@book{bb23877055cf11da99c9000ea68e967b,
title = "ILL as a key success factor in libraries : A Danish library performance measuremnet study: Proceeding from the 4th Nordic ILL conference Helsinki 2000",
keywords = "indl{\aa}n, fjernl{\aa}n, performance meausrement, leveringstider, ILL, delivery times, performance meausrement, turnaround time",
author = "Peter S{\o}ndergaard",
year = "2000",
language = "English",
isbn = "8773494976",
series = "Skriftserie fra Roskilde Universitetsbibliotek",
number = "32",
publisher = "Roskilde Universitet",
}