ICT Adoption in Facilities Management Supply Chain

The Case of Denmark

    Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

    Resumé

    This article involves a qualitative study of factors impacting the adoption of ICT solutions in the Danish facility management supply chain. The results show that there are a number of drivers and barriers that influence the adoption of ICT solutions in this service sector. These have been grouped under three major categories: organizational factors including strategic and operational factors; external environmental factors including supplier interdependence and industry characteristics; and technological factors including compatibility and complexity. The study is relevant to researchers concerned with ICT adoption, operations and service management (especially facilities management) as well as operation managers and ICT managers.
    OriginalsprogEngelsk
    TidsskriftJournal of Global Information Technology Management
    Vol/bind15
    Udgave nummer1
    ISSN1097-198X
    StatusUdgivet - 2012

    Emneord

    • ICT
    • facility services
    • supply chain
    • adoption

    Citer dette

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    abstract = "This article involves a qualitative study of factors impacting the adoption of ICT solutions in the Danish facility management supply chain. The results show that there are a number of drivers and barriers that influence the adoption of ICT solutions in this service sector. These have been grouped under three major categories: organizational factors including strategic and operational factors; external environmental factors including supplier interdependence and industry characteristics; and technological factors including compatibility and complexity. The study is relevant to researchers concerned with ICT adoption, operations and service management (especially facilities management) as well as operation managers and ICT managers.",
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    ICT Adoption in Facilities Management Supply Chain : The Case of Denmark. / Scupola, Ada.

    I: Journal of Global Information Technology Management, Bind 15, Nr. 1, 2012.

    Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

    TY - JOUR

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    AB - This article involves a qualitative study of factors impacting the adoption of ICT solutions in the Danish facility management supply chain. The results show that there are a number of drivers and barriers that influence the adoption of ICT solutions in this service sector. These have been grouped under three major categories: organizational factors including strategic and operational factors; external environmental factors including supplier interdependence and industry characteristics; and technological factors including compatibility and complexity. The study is relevant to researchers concerned with ICT adoption, operations and service management (especially facilities management) as well as operation managers and ICT managers.

    KW - ICT

    KW - facility services

    KW - supply chain

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