How user involvement is transforming professional work, knowledge and identities: Studies in Danish Psychiatry

Bidragets oversatte titel: Hvordan bruger involvering transformerer professionelt arbejde, viden og identiteter-: Studier i Dansk Psykiatri

Publikation: KonferencebidragKonferenceabstrakt til konferenceForskningpeer review


User involvement is currently a cornerstone in the transformation of the health sector in most Western European countries, as part of a “shared governance for health “(Kickbusch ,2011) involving citizens as co-producers with new roles, responsibilities and duties in relation to health provision (Barnes and Cotterell 2013). This, affects professional work, knowledge and identities of professionals, and may become one of the main drivers of change in knowledge bases, in clinical decision making, and in the positions of the professionals.

In this paper we will present research on user involvement in the health sector in Denmark in 2017, based on ethnographic field studies within psychiatry. In psychiatry users are supposed to take on a major responsibility for mastering and monitoring their own health, and so cooperation with the patient is a centerpiece for professional work in psychiatry, but particularly so in the outpatient part of the sector where our study takes place. To include patients’ choices and life situations is considered essential for successful care and treatment. Engaging in long term relations and managing affections is a core competency and yet an absolutely tacit and unaccountable professional knowledge, which enables user involvement. We explore how the professionals manage knowledge and quality when they engage in coproduction with patients, and we show how the balance between responsibility and risk is played out in new ways. Focus is on how the health professionals, nurses, psychiatrists, physiotherapists and psychologists, struggle to meet the patients’ requests while maintaining their professionalism. I.e. the professionals direct their work towards individuals, which coincides with gate-keeping functions.
Bidragets oversatte titelHvordan bruger involvering transformerer professionelt arbejde, viden og identiteter-: Studier i Dansk Psykiatri
Publikationsdato1 dec. 2017
Antal sider9
StatusAccepteret/In press - 1 dec. 2017
Begivenhed10th international conference on researching work & learning - Rhodes University, Rhodes, Sydafrika
Varighed: 6 dec. 20178 dec. 2017
Konferencens nummer: 10


Konference10th international conference on researching work & learning
LokationRhodes University
AndetThe theme for RWL10 is Transitions, Transformations and Transgressions in Work and Learning & Work and Learning Research. While the organisers will consider a variety of contributions, RWL10 will in particular seek to encourage deliberative engagement around these questions: •What transitions, transformations or transgressions are influencing work and learning, as societies confront socio-ecological risks like climate change, economic stagnation, social insecurity and inequalities? •What are the implications of these transitions, transformations and transgressions for the nature of work, worker identity and agency, careers and career guidance, and work-based learning, among other areas of interest? •Does a focus on broader transitions, transformations and transgressions challenge traditional boundaries and framings of work and learning, and the relationship between society, economy, education and work? What is transformative (or not) in RWL research? The conference programme will offer a variety of session types to suit a range of presentation styles and learning needs. This will include keynote presentations, panel and plenary discussions, parallel presentations, roundtables and workshops. Conference numbers will be capped at 350 and delegates can look forward to a convivial environment conducive to exploring collaborations and discussing solutions to meet challenges in current and future scenarios. In addition, the Eastern Cape and South Africa offer unsurpassed Cultural and Eco-tourism Opportunities , exposure to a variety of challenging work environments, and excellent value for money to the discerning and engaged traveler.

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